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Customer Testimonials

 
You make us who we are. We take pride in providing the best service to every person that calls, even if they don't buy. We want you to get the best sleep you can at the best value and we know that we can deliver that to you.

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Gregory D in Bear, DE
Website information on product was outstanding, price was excellent, lowest I could find for the mattress I purchased, delivery exceeded my expectations, and I know I got the most for my money with all the information on the website about the mattresses as I compared them. I tried going to a local retailer that is popular and they did not have the model of the mattress I purchased, AND they tried to convince me that their sale items were just as good as the mattress I purchased from US-MATTRESS. Now that the bed is in my home, it is perfect and graded higher than what the retail place wanted to sell me. Great Experience, US-Mattress is bookmarked in my browser, Ill be back for future purchases.

James S in Hendersnville, TN

This is the 2nd time I have purchased a mattress from this organization and now would never buy one locally. US-Mattress has a larger selection with more information about each mattress that any of my local stores can provide. The base price was cheaper and I had no sales tax to pay. My local store would not remove my old mattress but gave me a name of a company that for a price would haul it away. The removal of my old mattress was included. The white glove delivery is exceptional. For no additional the mattress was taken to my 2nd floor bedroom and put in place where the had removed my old one. All packing material was also removed. This is a most impressive experience.
Why buy a mattress any where else.

Kathryn H in Cincinnati, OH
Retailers like US-Mattress make me glad Im not a brick and mortar based merchant. Why would anybody ever shop in a store again? Price amazing. Product great. Delivery faster than a speeding bullet - and during Thanksgiving week, no less. All hail, US-Mattress and their comfy pillow-top! I dont roll down into my twice-as heavy husband anymore and squeaking springs dont wake me when he gets up in the middle of the night.

Elizabeth P in Charlotte, NC
I am glad to have the opportunity to "rate" US-Mattress. What a wonderful online buying experience. My mattress set was delivered very quickly, for starters, then when I got them set up- what a pleasure. The only thing I regret about the mattress set I purchased from US-Mattress is that it wasn't for me (it's my daughters, and she is thrilled). When I do by a new mattress set for myself, US-Mattress is the FIRST and ONLY place I will go.

Marilyn S in Magalia, CA
us-mattress is a great company to deal with. The customer service department is extremely friendly and helpful and made it easy to choose the right mattress. We certainly couldnt beat the price either! Thank you us-mattress!!!

Cathy Y in Tampa, FL
Unbeatable price, customer service friendly and available. Fast shipping. A great experience.

Robert U in New Philadelphia, OH
By ordering a sealy latex mattress through US Mattress, I saved several hundred $ off the local retail price plus sales tax. I recieved the product when promised. I would recommend this merchant.

Karen R in Chapel Hill, NC
Customer Service was excellent and Delivery personnel were very courteous/professional; they called me prior to delivery to pinpoint delivery time and were right on schedule. My husband and I are very pleased with our mattress purchase. I will recommend US-Mattress to anyone interested in purchasing a mattress; their prices and professionalism can not be beat.

Karen A in Bronx, NY

Excellent communication. The mattress and boxspring arrived on the scheduled day and early in the morning. I did not have to wait all day for the delivery.Excellent service!

Roland R in Chatsworth, GA

Buying from US Mattress has been the best experience we have had buying mattress/foundation/frame. I got the mattress set I wanted and it was $1100 cheaper than what I had priced at several local furniture stores. We bought the Darion Euro Top Plush Simmons Beautyrest. I couldnt be happier about the mattress set, the customer service, and the delivery. I will buy from US Mattress only from now on & definately refer anyone I know that is shopping for a new mattress set to US Mattress.

Sarah G in Rusking, FL

Great company - my second purchase. Their customer service is outstanding! I actually typed the wrong house number for my address and they called the shipping company and made all of the necessary arrangements. The product is great and I would definitely purchase from them again.

Aja W in Leominster, MA

I was so surprised when i ordered my mattress set how easy and efficent this company was! I had never heard of them and was a little afraid of using a company i had never heard of, but i was very very happy with this company and i always tell everyone about them! I made my order and it was delivered as promised by very professinal and polite people within 8 days of my order!! I will definatly use them again in the future and i will definalty refer them to people!!!!

Adreal J in Oak View, CA

A great price with no hidden costs, and free shipping! Great overall experience.

Laurie W in Erie, PA

I love buying online, I have two little ones and it just makes life easier for me! It was a great transaction, hassle free.

Scott M in Manteca, CA

Excellent, prompt service. No problems whatsoever. It was a pleasure doing business with such an establishment. Will definitely come back again and send referrals too. Thanks.

Christine C in Thousand Oaks, CA

Very efficient personnel and ease of ordering. Fast delivery, everything went very smoothly. Would definitely order from US-Mattress again.

Jody W in Tucson, AZ

I contacted customer service 2x prior to purchasing my mattress and found the representatives to be knowledgeable and helpful in assisting me in selecting a mattress. There was no push to purchase a particular mattress or a mattress at all for that fact. I ended up purchasing online and found the process quick and simple. The delivery was on time and the mattress set was well packaged eliminating any damage during shipping.

Marlene B in Thomasville, GA

This is my second mattress and would never buy any other mattress in the store as long as US-mattress is in business. I only wish all my purchases through the internet would be as pleasant as this one.

Josephine G in Chicago, IL

Purchasing my mattress was the easiest thing since sliced bread. Im very happy with the whole process from start to finish, online site very easy and simple to navigate, instant credit search, customer service people on the phone when I had a question later on, delivery within 3 weeks, delivery people, on time, polite and courteous, mattress set up, mattress itself is beautiful, and in excellent condition. I couldnt be happier. I would strongly recommend US Mattress. com to my friends and family in a heartbeat. Thank you for making my shopping experience wonderful.

Stephen L in Memphis, TN

US Mattress deserves the highest rating possible. Their website, merchandise selection, payment options, FREE DELIVERY, customer service and feedback are all excellent. The bed we ordered arrived about two weeks sooner than expected as it was a custom order that had to be shipped directly from the manufacturer. US Mattress is definately a Top Flight outfit!

Justin F in New Orleans, LA

Customer service was excellent and well informed. Product choices and availability are impressive, and ease of purchase is great. Highly recommend!

Eva H in Delafield, WI

EXCELLENT! The website was very easy to order from. Shipment and delivery were super speedy. The quality of the mattress & boxspring - excellent, and an incredibly nice price.

Christine K in Washington DC

I was amazed at the ease of ordering a mattress. It was a gift for my daughter who lived 2000 miles away. I was a little apprehensive to order on line but everything worked out perfectly from the time of ordering to delivery. She is extremely happy with the quality and comfort of the mattress.

Wendy K in Kalama WA

Navigating their website was easy - I found exactly what I was looking for. And the price was $100 cheaper than the same daybed I could purchase locally. Customer service was friendly and personable and I very much appreciate that. It was a pleasure doing business with them.

Kenneth C in Arlington, TX

WOW! What a customer service driven experience. The shopping guide and comfort rating were dead on and provided for the perfect sleeping experience upon delivery. What great service from the installers who delivered ahead of schedule and preformed as promised. Hats off to all for an outstanding shopping experience not to mention the value. Without a doubt I will spread the word that this is the one must see site when buying a bed.

Yvette H in Modesto CA

US Mattress was an easy website to use. The customer service department was very helpful and courteous. With every question I had the customer service department was quick to respond. I have recommended them to my friends already and I would definitely use them again.

Ceclia M in Athens, OH

Very pleased and extremely satisfied with the whole process from beginning to end. Highly recommend them to people I know. Very pleasant and excellent at keeping me informed since this was a gift to my son who lives in a different state. Absolutely the Best. Thank you

Clarissa S in Cary, IL

This is the second bed weve purchased from US Mattress and we couldnt be happier. The bed shipped out immediately, and we could have received it by the end of the week!

Dawn P in Pungoteague, VA

I was very pleased with my experience of purchasing a mattress over the internet. The price was excellent. Customer service was easy to access and kept me informed. Delivery was done in a timely matter. I would definitly recommed this company to others.

Lucinda R in Salina, KS

US Mattress was so fabulous, I have told all my friends and family, and intend to purchase all my mattresses from them!! Their website is outstanding and really takes much of the mystery out of mattress buying!!

Elizabeth R in Waterbury, CT

I was skeptical about buying a mattress on line. But with their guarantee, I thought I would take a shot. I am glad I did. I first went to a Sleepys to see what mattress I liked best. Then I went on line to find one comprable to the one I liked at Sleepys. When the mattress arrived I was impressed with the speed it was set up. All trash was removed too! Sleeping in my new bed is a dream. I hate getting out of it. Any emails I sent to learn the status of my delivery was answered promply & professionally. I highly recommend anyone looking for a mattress to buy one here. I saved about $400.00 plus saved on taxes & delivery fees as well. I soon plan on buying another mattress from them for my daughters room as well. I will never buy another mattress anywhere else.

Andrew W in Phoenix, AZ

The process was very straight forward, their website was easy to use with valuable information to assist you as you shop. The ordering process was easy and their customer service dept. had good follow up. The shipping company they used was reliable and did an excellent job setting up the new mattress and taking away the old. Ive already recommended US-Mattress to friends. They are an excellent company with an excellent product, Im very happy with my experience!

David C in Decaturville, TN

We loved the ton of information on the website concerning different comfort levels and durability levels of several different mattresses. Our mattress was a comfort level 9.5 out of 10 and they hit it right on the mark. The most comfortable mattress weve ever had. We could not have picked a better mattress going into a store and trying it out before buying!

James C in Alhambra, CA

Excellent customer service and great prices. After I placed an order via the web, I made a few calls to customer service representatives for inquiries. I was able to speak to a LIVE person every time. Most importantly, their representatives were professional and helpful.

Juanita M in Middle River, MD

One of the easiest online purchases made. I didnt know anything about the company before finding them via a google search. The product was almost $100 cheaper than every other website. It arrived ahead of the scheduled date with no damage. Very satisfied with the pricing, the process and definitely the product. I would definitely purchase from USMattress again in the future.

Tito J in Houston, TX

You cant ask for a better web merchant, period. I trusted them with a $4K purchase and they came through with flying colors. I believe their comfort scale is the key and can be fully trusted. I recommend using this scale. Also, they have the best FAQ of any mattress web site, yes even better than the manufacturers web sites.

Annamarie Z in San Mateo, CA

I am very happy and impressed with US-Mattress. The website is very easy to navigate. I liked all of the details that were included, the comfort level ratings, the mattress specifications. I was contacted via email to double check my order. From the time I ordered the mattress to receiving it was about two weeks. I was called by the delivery company to set a delivery date and they were courteous and prompt. The people who delivered and set up my mattress were quick and courteous. The mattress is beautiful, the comfort level is the perfect compromise for my husband and I. The price is outstanding. All of the mattresses we have looked at were several hundred dollars to over twice as much as what we paid at US-Mattress. We will definitely recommend this company to our family and friends! Thank you!

John F in Woodbridge, VA

We love our new mattress! The website had all the details we needed to make an informed decision based on our sleeping requirements. We have slept on it for a week now and it is EXACTLY what we needed and wanted. Thank you! We will definitely buy from US-Mattress again!

Shelly S in The Dalles, OR

I have bought a lot of furniture on line. This is the first purchase that I have received that wasnt damaged. The quality is awesome. I have had excellent service from this company and would highly recommend them. Thank you!

Milton B in Aiken, SC

We are completely satisfied with our purchase from US Mattress. We took our time and did lots of research. US Mattress surpassed our expectations in price and quality. The bed set has been a genuine blessing – my back has gone back into place and I feel rested and refreshed, and my wife’s pain from her back and hips has diminished greatly. Thank you US Mattress for a great product at an affordable price!
Sale Ends July 24th
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