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Is Delivery Really Free?
Yes! At US-Mattress.com, there's no charge for delivery. We provide delivery at no additional cost, as part of our service to you.
Where Does US-Mattress.com Deliver?
We deliver anywhere in the continental 48 states that is road accessible. Delivery is available to Alaska and Hawaii for an additional fee but the order must be placed by calling into our sales department and it can not be added after the order is placed. While we do not deliver internationally at this time, we can deliver to your US based freight forwarder if you have those arrangements in place.
We also offer weekend and late night delivery options for an additional fee. To select one of these special times, please call for pricing and availability. Special delivery times and locations (Hawaii and Alaska) can not be added to an order once it is placed.
For more information on delivery or to select one of our special delivery options, please call 1-800-455-1052 with any questions or to place your order.
Your Mattress Delivery Options
Standard White Glove Delivery:
- Free on all Stearns & Foster, Simmons, Sealy and specially marked Serta mattress sets.
- Your new mattress will be brought into your home, unpacked and set up in your bedroom (Includes up to half hour of minor assembly! Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded on your behalf.
- Delivery timing: Approximately 3 weeks. Mattress sets in our warehouse ship out in 48 hours; otherwise mattress sets are ordered and received from our manufacturers in 3-5 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)
Express White Glove Delivery:
- Available on all Stearns & Foster and Sealy mattress sets for $149.
- Your new mattress will be brought into your home, unpacked and set up in your bedroom. (Includes up to 1/2 hour of minor assembly! Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded.
- Delivery timing: From time of order, receive your mattress in about 2 days. Remote locations can take 1 to 4 days extra. Check Your Delivery Area(Please note, extremely remote locations may take an extra week.) Sealy Adjustable Bases and Twin XL sizes; Spring Free or True Form Twin, Twin XL, Full, and Full XL; (available via non-Express White Glove Delivery.)
Standard Delivery:
- Free on every mattress set.
- Your mattress order will be delivered and unloaded for you to your curbside. For a small additional fee of $49, we can have your order delivered to the front door of your house or building entrance.
- Delivery timing: Approximately 2 weeks. Mattress sets in our warehouse ship out in 48 hours; otherwise mattress sets are ordered and received from our manufacturers in 3-5 days. Transit time is approximately 1 week after leaving our facility. You will receive a call from the driver to make delivery arrangements with you about 3 or 4 days after your order has shipped from our facility.
Mattress Removal:
- Free on every Stearns & Foster mattress set. As part of your White Glove Delivery service, your old mattress will be removed and discarded on your behalf. Free removal service is currently limited to Stearns & Foster deliveries.
- If you wish to add removal to any other brand, please call or email and we can add this service for only $99. Otherwise, mattress removal is not part of the delivery service.
- Please note, for Hurricane Katrina affected areas in and around New Orleans, service is temporarily limited to moving your old mattress to the curb for municipal pickup.
EXPRESS STANDARD delivery:
- Free on all Sealy and Stearns & Foster mattress sets
- Receive your mattress in 1 day! Available to most zip codes. Order by 12 pm (noon) EST and delivery is made the next business day (For example, order by 12 pm Monday and receive your mattress on Tuesday afternoon; or order by 12 pm Friday and receive your mattress Monday afternoon.) You're not required to receive delivery the next day, the actual delivery date can be changed when you place your order or when you're contacted for the delivery. Remote locations can take 1 to 4 days extra.
- Your mattress will be delivered the next business day between 12 to 5 pm. Someone must be home to accept delivery. You're not required to receive delivery the next day; the actual delivery date can be changed when you place your order or when you're contacted for the delivery. Your mattress order will be delivered to your front door. (In-Home service is not available with Standard Delivery.)
- EXCLUDES: Sealy Adjustable Bases and Twin XL sizes; Spring Free or True Form Twin, Twin XL, Full, and Full XL; (available via White Glove Delivery.)
Your Bedroom Furniture Delivery Options
Standard Delivery:
- Free on all bed furniture.
- Your furniture order will be delivered and unloaded for you to your curbside. For a small additional fee of $49, we can have your order delivered to the front door of your house or building entrance. Some products ship directly to you from our manufacturers.
- Delivery timing: Approximately 1-2 weeks. Furniture in our warehouse ships out in 48 hours; otherwise furniture is ordered and received from our manufacturers in 5-7 days. Transit time is approximately 1 week after leaving our facility. You will receive a call from the driver to make delivery arrangements with you about 3 or 4 days after your order has shipped from our facility.
White Glove Delivery:
- Free on all bed furniture ordered with any mattress set including White Glove service.
- Bed furniture ordered with a mattress set getting White Glove delivery will be delivered at the same time and will be set up as part of the mattress White Glove service! Your new furniture and mattress will be brought into your home, unpacked and set up in your bedroom (Includes up to half hour of minor assembly! Up to 1 flight of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded on your behalf.
- Delivery timing: Approximately 2- 3 weeks. Furniture and mattress sets in our warehouse ship out in 48 hours; otherwise they're ordered and received from our manufacturers in 5-7 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)
Your Pillows, Sheets & Bedding Delivery Options
Standard Delivery:
- Free shipping on all pillows, sheets and bedding!
- Items marked "Get it Fast" are stocked in our warehouse and ship via UPS ground within 24 hours of placing your order. You will receive delivery in 3 to 5 business days.
- Some products ship directly to you from our manufacturers via Fed Ex or UPS ground, so you should expect delivery in about 5 to 10 business days. Please check individual product pages for specific shipping times.
- Some custom made-to-order bedding will arrive in about 4 to 6 weeks, depending on the manufacturer. Please check individual product pages for specific shipping times.
Bedding and Furniture
Get it Fast
- Free on all specially marked Daybeds, Daybed Linens, Daybed Mattresses and Futons
- Your bedding order will be sent to you via Fed Ex or UPS ground. Some products ship directly to you from our manufacturers.
- Delivery timing: Futons, Daybed Frames and Mattresses ship from our facility within 48 hours, via Yellow Freight. After arrival at the local agent, you will be contacted in 24 hours to schedule a delivery time. You'll get it in 3 to 7 business days, click here to find the delivery time in your area
US-Mattress is a Yahoo Top Service retailer. This means our customers who have purchased from our store have rated us as "excellent!"
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