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Is Delivery Really Free?
Yes! At US-Mattress.com, there's no charge for delivery. We provide delivery at no additional cost, as part of our service to you.
Where Does US-Mattress.com Deliver?
We deliver anywhere in the continental 48 states that is road accessible. Delivery is available to Alaska and Hawaii for an additional fee but the order must be placed by calling into our sales department and it can not be added after the order is placed. While we do not deliver internationally at this time, we can deliver to your US based freight forwarder if you have those arrangements in place.
We also offer weekend and late night delivery options for an additional fee. To select one of these special times, please call for pricing and availability. Special delivery times and locations (Hawaii and Alaska) can not be added to an order once it is placed.
For more information on delivery or to select one of our special delivery options, please call 1-800-455-1052 with any questions or to place your order.
Your Mattress Delivery Options
White Glove Delivery:
- Free on all Stearns & Foster, Simmons and specially marked Sealy and Serta mattress sets.
- Your new mattress will be brought into your home, unpacked and set up in your bedroom (Includes up to half hour of minor assembly! Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded on your behalf.
- Delivery timing: Approximately 3 weeks. Mattress sets in our warehouse ship out in 48 hours; otherwise mattress sets are ordered and received from our manufacturers in 3-5 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)
Standard Delivery:
- Free on every mattress set.
- Your mattress order will be delivered and unloaded for you to your curbside. For a small additional fee of $49, we can have your order delivered to the front door of your house or building entrance.
- Delivery timing: Approximately 2 weeks. Mattress sets in our warehouse ship out in 48 hours; otherwise mattress sets are ordered and received from our manufacturers in 3-5 days. Transit time is approximately 1 week after leaving our facility. You will receive a call from the driver to make delivery arrangements with you about 3 or 4 days after your order has shipped from our facility.
Mattress Removal:
- Free on every Stearns & Foster mattress set. As part of your White Glove Delivery service, your old mattress will be removed and discarded on your behalf. Free removal service is currently limited to Stearns & Foster deliveries.
- If you wish to add removal to any other brand, please call or email and we can add this service for only $99. Otherwise, mattress removal is not part of the delivery service.
- Please note, for Hurricane Katrina affected areas in and around New Orleans, service is temporarily limited to moving your old mattress to the curb for municipal pickup.
Get it Fast:
- Available as an upgrade on specially marked mattress sets
- For only $19, receive your mattress in 2 days! Guaranteed! Order by 12 pm (noon) EST and your order ships out the same day. Shipping reaches most areas in just 2 more business days. (For example, order by 12 pm (noon) Monday and receive your call for delivery by Wednesday. Another example, order by 12 pm (noon) Friday and receive your call for delivery by Tuesday. You're not required to receive delivery the same day as the call, the actual delivery date can be arranged when you're called.) Remote areas can take 1 to 3 days extra. GET IT FAST upgrade is available at checkout.
- Your mattress order will be delivered and unloaded for you to your curbside. For a small additional fee, we can have your order delivered to the front door of your house or building entrance (call or email us for pricing).
Get it Fast: White Glove
- Upgrade from Standard Get it Fast to White Glove Get it Fast for $29. Only available on specially marked Stearns & Foster and Trueform mattresses.
- Arrives at your home in about one week
- Your new mattress will be brought into your home, unpacked and set up in your bedroom. (Includes up to 1/2 hour of minor assembly! Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded.
- If you wish to add removal to your delivery, please call or email and we can add this service for only $99. However, delivery time will be an additional week.
- Guaranteed delivery: If your order is not available for delivery in 2 business days after shipping, we will refund the $19 Get It Fast charge. Contact us with your order number for details. All other US-Mattress policies apply.
Your Bedroom Furniture Delivery Options
Standard Delivery:
- Free on all bed furniture.
- Your furniture order will be delivered and unloaded for you to your curbside. For a small additional fee of $49, we can have your order delivered to the front door of your house or building entrance. Some products ship directly to you from our manufacturers.
- Delivery timing: Approximately 1-2 weeks. Furniture in our warehouse ships out in 48 hours; otherwise furniture is ordered and received from our manufacturers in 5-7 days. Transit time is approximately 1 week after leaving our facility. You will receive a call from the driver to make delivery arrangements with you about 3 or 4 days after your order has shipped from our facility.
White Glove Delivery:
- Free on all bed furniture ordered with any mattress set including White Glove service.
- Bed furniture ordered with a mattress set getting White Glove delivery will be delivered at the same time and will be set up as part of the mattress White Glove service! Your new furniture and mattress will be brought into your home, unpacked and set up in your bedroom (Includes up to half hour of minor assembly! Up to 1 flight of stairs. Any additional arrangements are subject to charge by the delivery agent.) The packaging materials will also be removed and discarded on your behalf.
- Delivery timing: Approximately 2- 3 weeks. Furniture and mattress sets in our warehouse ship out in 48 hours; otherwise they're ordered and received from our manufacturers in 5-7 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)
Your Pillows, Sheets & Bedding Delivery Options
Standard Delivery:
- Free on all pillows, sheets and bedding.
- Your bedding order will be sent to you via Fed Ex or UPS ground. Some products ship directly to you from our manufacturers.
- Delivery timing: Approximately 1-2 weeks. Bedding in our warehouse ships out in 48 hours; otherwise products are ordered and received from our manufacturers in 5-7 business day. Transit time is approximately 3-4 days after leaving our facility.
Bedding and Furniture
Get it Fast
- Free on all specially marked Daybeds, Daybed Linens, Daybed Mattresses and Futons
- Your bedding order will be sent to you via Fed Ex or UPS ground. Some products ship directly to you from our manufacturers.
- Delivery timing: Futons, Daybed Frames and Mattresses ship from our facility within 48 hours, via Yellow Freight. After arrival at the local agent, you will be contacted in 24 hours to schedule a delivery time. You'll get it in 3 to 7 business days, click here to find the delivery time in your area
US-Mattress is a Yahoo Top Service retailer. This means our customers who have purchased from our store have rated us as "excellent!"
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CURRENT OFFERS
Stearns & Foster
Last Chance Closeout!
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