Is delivery really free?
Yes! There's no charge for delivery. We provide delivery at no additional cost, as part of our service to you.

Where do we deliver?
We deliver anywhere in the continental 48 states and Canada that is road accessible. (See Details)

Delivery is available to Alaska and Hawaii for an additional fee but the order must be placed by calling. While we do not deliver internationally outside of Canada at this time, we can deliver to your US based freight forwarder if you have those arrangements in place.

We also offer weekend and late night delivery options for an additional fee. To select one of these special times, please call us for pricing and availability. Please note, special delivery times and Hawaii and Alaska deliveries cannot be added to an order once it is placed.

For more information on delivery or to select one of our special delivery options, please call us with any questions or to place your order.

Your delivery options:

Standard Driveway: FREE!
Your new furniture will be delivered and unloaded for you to your curbside.

---OR---

Standard Front Door: $49
Your new furniture will be delivered and brought to your front door (or building entrance).

Furniture in our warehouse ships out in 48 hours; otherwise furniture is ordered and received from our manufacturers in 5-7 days (some products ship directly to you from our manufacturers). Transit time is approximately 1 week. You will receive a call from the driver to make delivery arrangements with you about 3 or 4 days after your order has shipped from our facility or the factory.

Most UPS orders ship to your front door, gated communities may be an exception.

---OR---

White Glove Gold In-Home: $99
Your new furniture will be brought into your home, unpacked and set up in your room of choice. Includes up to 1/2 hour of minor assembly and up to 1 flight of stairs. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.

White Glove Delivery timing: Approximately 1-2 weeks in addition to the Standard Delivery timing noted on the product page. Furniture in our warehouse usually ships out in 48 hours; otherwise they're ordered and received from our manufacturers in 5-7 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)

RTA (Ready to Assemble) furniture, bunk beds, loft beds, and bedroom groups require white glove platinum or platinum plus service.

---OR---

White Glove Platinum In-Home: $199
Your new furniture will be brought into your home, unpacked and set up in your room of choice. Includes 1 hour of minor assembly and up to 1 flight of stairs. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.

White Glove Platinum applies to RTA (ready to assemble) furniture that is flat packed.

White Glove Delivery timing: Approximately 1-2 weeks in addition to the Standard Delivery timing noted on the product page. Furniture in our warehouse usually ships out in 48 hours; otherwise they're ordered and received from our manufacturers in 5-7 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)

---OR---

White Glove Platinum Plus In-Home: $399
Your new furniture will be brought into your home, unpacked and set up in your room of choice. Includes up to 3 hours of assembly and up to 1 flight of stairs. Any additional arrangements are subject to charge by the delivery agent. The packaging materials will also be removed and discarded on your behalf.

White Glove Platinum Plus applies to all Bunk Beds, Loft Beds, and Bedroom Groups as they require extra time and assembly to ensure proper delivery.

White Glove Delivery timing: Approximately 1-2 weeks in addition to the Standard Delivery timing noted on the product page. Furniture in our warehouse usually ships out in 48 hours; otherwise they're ordered and received from our manufacturers in 5-7 days. Transit time is approximately 2 weeks after leaving our facility. You will receive a call from the local agent to make delivery arrangements with you about 1 week after your order has shipped from our facility. (Please note, extremely remote locations may take an extra week.)

 

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