Serta Perfect Sleeper Hotel Sapphire Suite Double Sided Pillowtop Mattress

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Free In-Home Setup
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    Cal King
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    Cal King$$1,421

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Comfort Guarantee Lowest Price Guarantee

Expert Review By Jed
The Serta Perfect Sleeper Hotel Sapphire Suite Double Sided Pillow Top represents the top of the Hotel Pillow Top collection. If you've stayed in a fine hotel and slept on a Serta Pillow Top, chances are it was this one. The Sapphire Suite has a greater quantity of all of the features found in the entry level and mid-range models to produce a deeper, more substantial feel. At a Comfort Scale rating of 5, the Sapphire Suite isn’t extremely firm or soft. This is a big plus in my opinion because its neutral comfort level is designed to work well whether you sleep on your back, side, or stomach.

Like the other models in the hotel line, the Sapphire Suite Pillow Top takes a no nonsense approach to comfort. It doesn't use any of the premium comfort materials like memory foam or latex, but instead uses tested and proven comfort materials that have been used for a very long time. Comfort highlights of this mattress include Temperature Control Pillo-Fill Fiber to help regulate body temperature, and a ZoneActive 5-Zone Foam Topper for more support and pressure relief where you need it most. The High Profile Continuous Support System contains a top of the line coil count and is well known throughout the mattress industry for its ability to provide solid, long lasting support. The Foam Encased Edge Support is among the best used in bedding today and creates a uniform feel from edge to edge. Another nice feature that some people will find attractive is the Sapphire Suite's double-sided design. This means that you can not only rotate the mattress from head to toe, but also flip it whenever necessary.

Overall, the Sapphire Suite is an outstanding mattress for the money. The comfort layers, coil system, and edge support provide you everything you need, and its double-sided design allows you to flip the mattress at will.

ComfortQuilt - Top of Mattress
Comfort - Padding Layers
Correct Back Support System
Box Spring - Foundation
Coil Counts:
Mattress Dimensions
Made In:

Free In-Home Setup

Free In-Home Setup & Delivery
  1. TIMING & DELIVERY: From time of order, receive your mattress in about 2 to 3 weeks anywhere in the continental 48 states and Canada that is road accessible (Canada Details). Check your zip code when selecting your delivery option for an estimated delivery date.Remote locations may take an additional 1 to 2 weeks.
  2. SERVICE LEVEL: Delivery is super easy with In-Home White Glove delivery service. The delivery team will bring in and place your new mattress into your bedroom, unpack it and take away the packaging for you. (Delivery is up to 2 flights of stairs. Additional arrangements are subject to charge by the delivery carrier.)
  3. SCHEDULING DELIVERY: You will be called to arrange the delivery when your mattress has arrived at the local delivery agent, approximately a week after order. Someone must be home to accept delivery.
  4. FURNITURE & BEDDING: Furniture ordered at the same time will ship separately. If you would like us to wait until all the items on your order are ready to ship, please call us at time of order and we can arrange one delivery. Bedding ships separately via UPS.
  5. ADDITIONAL SERVICES: Mattress removal is available for an additional $49 when you select your delivery option online. For your added convenience, these other options are available for a nominal fee by phone only at 1-800-455-1052:
    • Evening delivery
    • Weekend or holiday delivery
100 night comfort guarantee

Our Mattress Guarantee Is Simple:

We want you to make your purchase with confidence. And we know that even after making a careful selection, sometimes people need a different level of comfort. If you wish to exchange your mattress, we will make an exchange for you for up to 100 days after delivery. (A difference in lower priced models is non-refundable. An increase in price requires payment for the price difference. Exchange covers same size, limit 1 exchange per customer.) All you have to pay is a $139 processing fee. We will cover all other expenses. Find out more about our guarantees and policies here.

All we ask is that you spend at least a few weeks getting used to your new mattress first, before we process an exchange. Sleeping on a new (or any different) mattress takes a few weeks to get used to, and with that familiarity you can know for sure you're making the right decision.
lowest price guarantee

Lowest Price Guaranteed or your Mattress is Free!

We guarantee that our prices are the lowest you can find anywhere - on or off the web! If you can find a comparable advertised mattress set for a better price somewhere else, simply call or email us with the store information or the website where you found it within 30 days of your purchase. We won't just match their price, we'll match 110% of the difference, or your mattress is free! Price comparison includes all applicable order charges including, but not limited to: product price, comparable service delivery charges, fees and taxes.

We will also price match 100% of the difference on our site within 30 days of purchase. Qualifying decisions on Low Price Guarantee claims rest solely with US-Mattress. Low Price Guarantee does not apply to used, damaged, returned, open box and display merchandise, vendor rollbacks and rebates, special purchases, promotional/doorbuster items, financing offers, clearance/discontinued, membership club or closeout prices.
QUESTION: I want the mattress size 135cm X 200 cm, is it possible to change the size for me ? by anson w 10/31/2015
STAFF ANSWER: This mattress is only available in the sizes listed on the product page. by Jamie B 11/5/2015
QUESTION: I am looking for someone that has had this mattress for a couple of years or more. Is it still just as comfortable and durable as when you first purchased it Being 66 yrs of age, 5'3 and 170lbs I need something that will last awhile. I am a side sleeper and sleep at the edge of the bed. by cookie h 7/20/2015
ANSWER: We have had this mattress for one year. But we had the previous version of the same mattress for 15 years. We are quite happy. It is moderately firm with a luxurious top. My wife is 5-0 and 110 lbs and I am 6-5 and 275 lbs.... both of us really like this and the previous model we owned. Best of luck. by Minton O 7/23/2015
ANSWER: I have had my mattress for a couple years now. It is like we bought it yesterday. We do keep up on flipping the mattress ever few month. It is a heavy mattress to flip but has on the mattress which way to flip it each time. Reason i bought it, i slept in one at a hotel and loved it. When i bought the same mattress it was a little harder that the hotel mattress but got adjusted to it and would recommend it. by Robert P 7/22/2015
ANSWER: My husband is 6 foot three and he weighs about 270 pounds he sleeps on the bed and loves it. We follow the directions on flipping it and turning it and it has held that shape and is extremely comfortable. I would recommend this bed to anyone . by Gail K 7/21/2015
ANSWER: Hi, we ave had our mattress for almost 4 months and we just flipped it for the first time. So far we are very happy
with it. We are both side sleepers and it is holding up very well. We are both in our 70's and we are sleeping better.
Hope this helps. by John B 7/21/2015
ANSWER: We have had this mattress for about 1 year and it is still as comfortable and supportive as the day we got it.My husband is 6 ft and 230 lbs I am 5'5 and 130 lbs.The pillowtop is not quite as soft and cushiony as we wanted so we have a pillowtop mattress pad on it.The only thing I don't like is that it does not have handles at the side for moving and turning.All beds should have them in my opinion. by Ann R 7/21/2015
QUESTION: Does the Serta perfect sleeper sapphire double sided pillow top come in twin xl? by Anna C 6/17/2015
STAFF ANSWER: Not available in Twin XL. by Jamie B 6/18/2015
STAFF ANSWER: Yes, you can flip the mattress. No, you do not have to purchase the foundation. by Jamie B 6/16/2015
QUESTION: It doesn't appear that this mattress has handles on the side, to facilitate lifting and turning. Is this true? by William H 5/25/2015
STAFF ANSWER: You are correct, there are no handles on this mattress. by Jamie B 5/27/2015
QUESTION: What's the difference between the sapphire suite and presidential suite II double pillow top? by george h 5/22/2015
STAFF ANSWER: The Presidential Suite II is the same as our Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress. by Jamie B 5/27/2015
QUESTION: Is this mattress available in twin XL Would like to push 2 twin XL's together to make a king. A king will not fit up the stairs in our house. by Brianne C 5/2/2015
STAFF ANSWER: This mattress is not available in Twin XL. by Jamie B 5/4/2015
QUESTION: How often is this mattress supposed to be rotated and/or flipped? by N M 3/30/2015
STAFF ANSWER: Four times a year, the schedule is printed on the mattress so you know when to make the change. by Jamie B 3/31/2015
REPLY: How many of those are rotations alone How often is it flipped? by N M 3/31/2015
STAFF REPLY: A total of 2 flips and 2 rotates for the year, every quarter a change is made. by Jamie B 4/2/2015
QUESTION: Will this mattress "Sapphire Suite", over time, develop a "dip" in the center My husband weighs 220# by Barbara R 1/7/2015
ANSWER: I have bought this mattress several months ago. I weigh 215 lbs. And have had no issues with it so far. The only compaint i have is its harder than the one i selt on in a hotel we stayed at. Maybe after time is will loosten up. We continue to flip the mattress as it states on the mattress, the months and which way to flip it make it very easy. We also upgraded from a queen to a king and love it. It took about a month for my back to adjust to it but have had no problems since. Hope this helps. by Robert P 1/9/2015
ANSWER: Well my husband and I only weigh 140 & 158 and do not sleep in the center. We have rotated the mattress once so it is fine. Although I did notice that my side got a dip in it very shortly after we bought it. I had to force myself away from my side more towards my husband in order not to feel the dip. I am the smaller weight. The instructions tell you to rotate every quarter I think. That is hard to do as it is heavy and we have a four poster bed. However, it is better than our other mattress that only had one side to it. It could not be rotated. This was quite an expensive mattress and it looks like you have to shell out a heck of a lot more money to get something that is perfect I am really skeptical as to what is a good thing, Sorry this will not be much help but it is a "guessing" game, for us anyway. by Earl H 1/7/2015
ANSWER: Hello, I purchased my Serta Perfect Sleeper mattress in August 2014 so we've had it for nearly 6 months now. My husband also weighs about 220 lbs. So far so good - no dip in the center. It has been a great mattress. We love it! by Regina S 1/7/2015
ANSWER: Can't honestly answer for certain because we've owned ours for less than a year, but so far, we have been very pleased with the quality of this mattress. It comes with an attached label with a recommended rotation/flipping schedule. I definitely think that with the high quality of this mattress, that proper rotation will preserve it longer and prevent the 'center dip' that's common with mattresses that cannot be flipped. by PATRICIA G 1/7/2015
ANSWER: Yes. My husband weighs 170 and I weigh 135. We flip the mattress every month because we notice divots were we sleep. We have a king mattress. We bought it for the flip ability, but are disappointed with the need to do it so often to keep from getting deep divots. Good luck! by karin m 1/7/2015
ANSWER: Not a visible dip, so far in 8 months. by Stephen A 1/7/2015
ANSWER: well we have only had this mattress less than a year.My husband weighs 220 plus and so far so goid ,no dip. by Ann R 1/7/2015
ANSWER: Less likely to happen since this mattress is double sided, however I've heard for large people the foam mattresses work better. I'm very pleased with the mattress I purchased. by Cheri C 1/7/2015
ANSWER: We purchased this mattress due to its ability to be flipped to avoid any such "dip". I weight 260 pounds. by Patrick F 1/7/2015
ANSWER: I have only had the mattress for 6 months so I can't say for sure. My husband sometimes thinks he feels a dip on his side but there is no visible dip when he is not lying on the bed. by Alicia B 1/7/2015
ANSWER: I have only had the mattress since August but no dip has developed yet. However, at first the mattress was comfortable but now I find it "lumpy" feeling. by Elizabeth T 1/7/2015
QUESTION: Is this similar to Intercontinental beds? by Jason H 12/16/2014
STAFF ANSWER: Beds vary by hotel and by region. Give us a call at 1-800-455-1052 and speak with one of our mattress experts about finding a match. by Jamie B 12/19/2014
QUESTION: Can the Hotel double sided sapphire mattress be used with an adjustable base? by A Shopper 9/24/2014
STAFF ANSWER: This mattress cannot be used on an adjustable base, here is a link to our adjustable base friendly mattresses: by Jamie B 9/25/2014
QUESTION: Our current mattress holds a lot of heat. I'm looking for a comfortable bed that does not. Any suggestions? by Penny W 6/21/2014
STAFF ANSWER: Give us a call at 1-800-455-1052 and let one of our mattress experts help you pick the perfect mattress. by Jamie B 6/23/2014
QUESTION: Is this the same mattress that Best Western uses I love their beds!!! by A Shopper 4/28/2014
STAFF ANSWER: This particular mattress is the mattress you will find in most 5 star hotels across America. Here is the mattress most likely used at the Best Western: by Jamie B 4/28/2014
QUESTION: How many inches deep is the mattress how deep do the fitted sheets need to beIs it the same firmness as the presidential suite hospitality pillowtop? by pat w 3/28/2014
STAFF ANSWER: This mattress is 14.5" thick. The Sapphire Suite mattress is the new version of the Presidential Suite mattress used in different hotels across the country, the comfort will be the same. by Jamie B 3/31/2014
QUESTION: Is there a weight limit on this mattress My husband weighs over 300 pounds.

Also, are the springs such that my side of the bed won't move when he rolls over or gets up

Thanks.. by A Shopper 3/18/2014
STAFF ANSWER: I recommend foam mattresses. Foam mattresses are better for people who are over 250 lbs because they are more resilient than typical innerspring units. Here is a link to our memory foam mattresses: by Jamie B 3/18/2014
QUESTION: What sleeping positions do you find comfortable on this mattress? by A Shopper 2/27/2014
ANSWER: First of all, we just started using the mattress. You will find right out of the box that it is built really well. I am a side sleeper and at first it seemed a bit firm, but as the days go by I am sleeping better and better. I would think if you are a back sleeper you will really love it. by William M 2/27/2014
ANSWER: This bed is extremely soft and giving. I find it best for side and stomach sleeping. by Dawn C 2/27/2014
ANSWER: It does well for all positions. I sleep mostly on my stomach and side. My wife sleeps mostly on her back. We both love this mattress. It's firm but soft. by Jesse C 2/27/2014
QUESTION: Was this mattress meet you expectations in terms of firmness or softness
When you purchased this mattress how did you decide the level of firmness or softness of this particular product
Did it take awhile for you to adjust to this mattress relative to the degree of firmness or softness when compared to your old mattress? by A Shopper 1/28/2014
ANSWER: This mattress is the perfect blend of firmness and softness for me and my spouse. The mattress I had before I purchased this one was 20yrs old and had our bodies imprinted in it lol so the first night we slept in it I felt better rested and after the second night my back didnt hurt when I got up. I chose right in the middle of firm and soft because my spouse likes firm and I like soft and we both are very happy with it. by Jessica S 1/29/2014
ANSWER: It is perfect! Very firm yet extremely soft. Hugs your body right where you need it. We loved it immediately. Our last mattress was great but this is amazing. by Scott L 1/29/2014
QUESTION: is this bed like a hotel type comfort. I go to a hotel at a casino every week. they have a serta presidential perfect sleeper double pillow top king bed. it is wonderful? by idella b 1/18/2014
STAFF ANSWER: The Sapphire Suite mattress is the new version of the Presidential Suite mattress used in different hotels across the country. by Jamie B 1/20/2014
QUESTION: I am looking for a Presidential Suite hotel mattress. Do you carry it? by John M 12/31/2013
STAFF ANSWER: Presidential Suite is a model we used to sell, give us a call at 1-800-455-1052 and speak with one of mattress experts. They will be able to find a match that is equal or comparable to the Presidential Suite. by Jamie B 1/2/2014
QUESTION: Can this mattress be flipped? by Jim T 11/10/2013
STAFF ANSWER: Yes, it's double sided. by Jamie B 11/11/2013
QUESTION: Is it a soft cushy feel or firm I am looking for soft comfort by A Shopper 9/16/2013
STAFF ANSWER: This mattress has a plush firm feel to it, here is a double sided mattress with a soft comfort: by Jamie B 9/17/2013
It's no secret that the quality of your sleep directly impacts your daytime performance. Finding the right mattress for you makes all the difference. For more than 70 years, Serta has consistently made investments into innovative features that provide the highest level of quality, comfort and safety possible. So, whatever your stage in life, Serta has the bed to fit your needs.
Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress
4.5 Stars based on 111 Review(s)
Gamma Quadrant
2 Stars

Very dissatisfied...
March 31, 2017
Much too warm and firmer than expected. Very disappointed.

5 Stars
I would recommend this item to a friend.

The Fountain of Youth
January 10, 2017
I slept on one of these mattresses in a hotel 11 years ago. I awoke so refreshed that I never forgot it. After too much misery on our old mattress I ordered this from US Mattress. Absolutely no regrets. I love the mattress and so does my wife. I feel years younger because I wake up with no aches. On my old mattress getting up was torture and slow. Now I just roll out of bed. I should have bought this year's ago.
So comfortable. There are tags that remind you when to flip and rotate every 3 months. Very nice.
Absolutely none!

St Louis Mo
4 Stars
I would recommend this item to a friend.

Supportive but comfortable
January 4, 2017
Still provides support even with pillowtop

Marie T
Lacey Wa
5 Stars
I would recommend this item to a friend.

It's Great
December 24, 2016
My hubby and I have back problems and we were not getting a good night sleep on our old mattress, until we got our new perfect sleeper double pillow mattress. We have gotten the best sleep ever and no back pain when we wake up from sleeping in this wonderful mattress. We would recommend this to any one with back problems. We love it so much and was absolutely well worth the price.

5 Stars
I would recommend this item to a friend.

King Serta PS Sapphire
December 16, 2016
Very comfortable mattress, good nights sleep, no aching hips!

Frederick, MD
4 Stars
I would recommend this item to a friend.

Great Mattress/Good Experience
November 29, 2016
Mattress is great, I'm a side sleeper and my shoulders would become numb on my previous mattress. Not with this one. I would recommend to a friend.
Long time from order to delivery (approx. 3 weeks)

5 Stars
I would recommend this item to a friend.

Great support with pillow top comfort.
November 28, 2016
Great to snuggle in to mattress under comforter in a cold room. Am 80 yrs old and sleep 10-11 hrs a night. No aches or pains after long nights sleep. Good support to entire body which weighs 250 lbs. Like the double sided pillow top and will rotate mattress every 90 days per the instructions on mattress.
very comfortable
sets high

Edward Hill
5 Stars
I would recommend this item to a friend.

November 27, 2016

5 Stars
I would recommend this item to a friend.

Great mattress
November 27, 2016
It took a long time to get delivered but once it was here we loved it. It's comfortable and lighter than our old one and easy to flip.
Flippable, pillow top on both sides
Long delivery time. Ugly cream color

Eastchester, New York
5 Stars
I would recommend this item to a friend.

A mattress you can flip
November 22, 2016
Upgraded to king size. Very happy with our new mattress. Delivery was very professional and fast. It's firm but comfortable and you are able to flip. First time we ordered a mattress on line and very happy with results.

Harrisburg PA
4 Stars
I would recommend this item to a friend.

Nice Mattress
November 14, 2016
Firmer than I had expected but, it is comfortable and I wake up with no back pain. Delivery was quick about a week from order date.
Double sided comfortable pillow top is nice
A little firmer than I expected No handles

Jimmy Martin
5 Stars
I would recommend this item to a friend.

Great Price
November 12, 2016
I looked for this same mattress at other online sites as well some brick and mortar retailers and all were selling for double or more. I'm so glad to have found US-Mattress. Great price and service. Queen Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress is a fantastic mattress. Not too firm not too soft. This is the same mattress used in many upscale hotels including Hilton.Thank you so much US-Mattress.You're the best.
Great price for a high end mattress
None what so ever

Livingston, TN
5 Stars
I would recommend this item to a friend.

Fabulous Mattress!!
November 4, 2016
This is a wonderful bed! My husband loves it as well! Very comfortable on your back, side or stomach. I have had Serta mattresses for the past 3 I have owned and they ladt. I had always bought firm but Tracey who chatted with me helped me to choose the best bed for us! Thanks so much as we are very happy! I have been a nurse over 30 years and have various issues with pain. This mattress is totally comfortable. My husband has wide shoulders and also has back and hip issues. He is comfortable too!
Supportive w some softness

Phoenix az
5 Stars
I would recommend this item to a friend.

perfect mattress!
October 29, 2016
love the quality, love the comfort, the entire experience of buying and getting this mattress was perfect!!

camp hill pa
5 Stars
I would recommend this item to a friend.

Best mattress we have ever bought!
October 27, 2016
We have tried all kinds of mattresses. This is the first we have ever bought online and without trying it at a store first. Love that it is double sided and and can be turned and flipped over. It is hard enough for my husband but the pillow top makes it comfortable for me

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