It's no secret that the quality of your sleep directly impacts your daytime performance. Finding the right mattress for you makes all the difference. For more than 70 years, Serta has consistently made investments into innovative features that provide the highest level of quality, comfort and safety possible. So, whatever your stage in life, Serta has the bed to fit your needs.
Free In-Home Setup & Delivery
TIMING & DELIVERY: From time of order, receive your mattress in about 2 to 3 weeks anywhere in the continental 48 states and Canada that is road accessible (Canada Details). Remote locations may take an additional 1 to 2 weeks.
SERVICE LEVEL: Your new mattress will be brought into your home, unpacked and set up in your bedroom. (Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.)
SCHEDULING DELIVERY: You will be called to arrange the delivery when your mattress has arrived at the local delivery agent, approximately a week after order. Someone must be home to accept delivery.
FURNITURE & BEDDING: Furniture ordered at the same time will ship separately. If you would like us to wait until all the items on your order are ready to ship, please call us at time of order and we can arrange one delivery. Bedding ships separately via UPS.
ADDITIONAL SERVICES: Mattress removal is available for an additional $49 when you select your delivery option online. For your added convenience, these other options are available for a nominal fee by phone only at 1-800-455-1052:
• Evening delivery
• Weekend or holiday delivery
Our Mattress Guarantee Is Simple:
We want you to make your purchase with confidence. And we know that even after making a careful selection, sometimes people need a different level of comfort. If you wish to exchange your mattress, we will make an exchange for you for up to 100 days after delivery. (A difference in lower priced models is non-refundable. An increase in price requires payment for the price difference. Exchange covers same size, limit 1 exchange per customer.) All you have to pay is a $99 processing fee. We will cover all other expenses. Find out more about our guarantees and policies here.
All we ask is that you spend at least a few weeks getting used to your new mattress first, before we process an exchange. Sleeping on a new (or any different) mattress takes a few weeks to get used to, and with that familiarity you can know for sure you're making the right decision.
Of course, if your new bed set is damaged in shipment, we will exchange it right away for you at no charge. Just make note of the damage on the shipper's receipt and give us a call so we can assist.
Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress
5 Stars based on 1 Review(s)
I would recommend this item to a friend.
Best sleep!!! Love it
November 14, 2013
So I got this mattress about a month and a half ago and I have been having the best sleep I have had in... I don't know how long! I have had chronic insomnia my whole life as well as back problems, so I rarely sleep through the night. This bed has dramatically improved my quality of sleep. It is a little more firm than my last bed so I added a down mattress topper and its literally perfect.
There were a couple of hotels I had stayed at where I had really great sleep - when I contacted them they both were using serta perfect sleepers, so I figured that was the best way to go. The model they had was discontinued, but the Sapphire is what replaced the older model.
Personally I really appreciate that it is a double sided pillow top - I know there are so many opinions about whether or not it makes a difference. For me, it just make sense to be able to turn and flip the mattress. I had my last mattress (which was a double sided pillowtop) for 10 years and it held up great. The only reason I wanted a new one is I wanted a King size bed.
As far as delivery - I did not have any issues. US Mattress was really great and helpful with my purchase. The delivery company seemed disorganized and were not at all customer service oriented. I didn't have high expectations based on the reviews of delivery on here. However, they got the mattress to me generally within the time frame I expected. I had to take the day off of work because they could not/would not let me know what general time of day it would be delivered.
If you are in a hurry to get the mattress or need it by a specific date it might be a different story. For me it wasn't a big deal since I already had a bed I was using.
The actual delivery people from Fed Ex were awesome and went out of their way to be helpful, so I am really grateful for that.
I am stoked about my bed and had a good experience ordering through this company. Yay for sleep!!!
Comfortable and supportive and I feel like it gives a really even distribution of weight whether it is 1 or 2 people in the bed.
Slightly more firm than expected - but that is just my personal thing. Not something wrong with the mattress
QUESTION: Can this mattress be flipped? by Jim T 11/10/2013
STAFF ANSWER: Yes, it's double sided. by Jamie B 11/11/2013
QUESTION: Is it a soft cushy feel or firm I am looking for soft comfort by A Shopper 9/16/2013