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Serta Perfect Sleeper Hotel Sapphire Suite Double Sided Pillowtop Mattress

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    Cal King$3,378$1,689$1,266
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Expert Review By Jed
The Serta Perfect Sleeper Hotel Sapphire Suite Double Sided Pillow Top represents the top of the Hotel Pillow Top collection. If you've stayed in a fine hotel and slept on a Serta Pillow Top, chances are it was this one. The Sapphire Suite has a greater quantity of all of the features found in the entry level and mid-range models to produce a deeper, more substantial feel. At a Comfort Scale rating of 5, the Sapphire Suite isn’t extremely firm or soft. This is a big plus in my opinion because its neutral comfort level is designed to work well whether you sleep on your back, side, or stomach.

Like the other models in the hotel line, the Sapphire Suite Pillow Top takes a no nonsense approach to comfort. It doesn't use any of the premium comfort materials like memory foam or latex, but instead uses tested and proven comfort materials that have been used for a very long time. Comfort highlights of this mattress include Temperature Control Pillo-Fill Fiber to help regulate body temperature, and a ZoneActive 5-Zone Foam Topper for more support and pressure relief where you need it most. The High Profile Continuous Support System contains a top of the line coil count and is well known throughout the mattress industry for its ability to provide solid, long lasting support. The Foam Encased Edge Support is among the best used in bedding today and creates a uniform feel from edge to edge. Another nice feature that some people will find attractive is the Sapphire Suite's double-sided design. This means that you can not only rotate the mattress from head to toe, but also flip it whenever necessary.

Overall, the Sapphire Suite is an outstanding mattress for the money. The comfort layers, coil system, and edge support provide you everything you need, and its double-sided design allows you to flip the mattress at will.

ComfortQuilt - Top of Mattress
Comfort - Padding Layers
Correct Back Support System
Coil Counts: Box Spring - Foundation
Mattress Dimensions
Made In: USA
It's no secret that the quality of your sleep directly impacts your daytime performance. Finding the right mattress for you makes all the difference. For more than 70 years, Serta has consistently made investments into innovative features that provide the highest level of quality, comfort and safety possible. So, whatever your stage in life, Serta has the bed to fit your needs.

Free In-Home Setup & Delivery
  1. TIMING & DELIVERY: From time of order, receive your mattress in about 2 to 3 weeks anywhere in the continental 48 states and Canada that is road accessible (Canada Details). Remote locations may take an additional 1 to 2 weeks.
  2. SERVICE LEVEL: Your new mattress will be brought into your home, unpacked and set up in your bedroom. (Up to 2 flights of stairs. Any additional arrangements are subject to charge by the delivery agent.)
  3. SCHEDULING DELIVERY: You will be called to arrange the delivery when your mattress has arrived at the local delivery agent, approximately a week after order. Someone must be home to accept delivery.
  4. FURNITURE & BEDDING: Furniture ordered at the same time will ship separately. If you would like us to wait until all the items on your order are ready to ship, please call us at time of order and we can arrange one delivery. Bedding ships separately via UPS.
  5. ADDITIONAL SERVICES: Mattress removal is available for an additional $49 when you select your delivery option online. For your added convenience, these other options are available for a nominal fee by phone only at 1-800-455-1052:
    • Evening delivery
    • Weekend or holiday delivery
100 night comfort guarantee

Our Mattress Guarantee Is Simple:

We want you to make your purchase with confidence. And we know that even after making a careful selection, sometimes people need a different level of comfort. If you wish to exchange your mattress, we will make an exchange for you for up to 100 days after delivery. (A difference in lower priced models is non-refundable. An increase in price requires payment for the price difference. Exchange covers same size, limit 1 exchange per customer.) All you have to pay is a $99 processing fee. We will cover all other expenses. Find out more about our guarantees and policies here.

All we ask is that you spend at least a few weeks getting used to your new mattress first, before we process an exchange. Sleeping on a new (or any different) mattress takes a few weeks to get used to, and with that familiarity you can know for sure you're making the right decision.
lowest price guarantee

Lowest Price Guaranteed or your Mattress is Free!

We guarantee that our prices are the lowest you can find anywhere - on or off the web! If you can find a comparable advertised mattress set for a better price somewhere else, simply call or email us with the store information or the website where you found it within 30 days of your purchase. We won't just match their price, we'll match 110% of the difference, or your mattress is free! Price comparison includes all applicable order charges including, but not limited to: product price, comparable service delivery charges, fees and taxes.

We will also price match 100% of the difference on our site within 30 days of purchase. Qualifying decisions on Low Price Guarantee claims rest solely with US-Mattress. Low Price Guarantee does not apply to used, damaged, returned, open box and display merchandise, vendor rollbacks and rebates, special purchases, promotional/doorbuster items, financing offers, clearance/discontinued, membership club or closeout prices.
QUESTION: Is this mattress available in twin XL Would like to push 2 twin XL's together to make a king. A king will not fit up the stairs in our house. by Brianne C 5/2/2015
STAFF ANSWER: This mattress is not available in Twin XL. by Jamie B 5/4/2015
QUESTION: How often is this mattress supposed to be rotated and/or flipped? by N M 3/30/2015
STAFF ANSWER: Four times a year, the schedule is printed on the mattress so you know when to make the change. by Jamie B 3/31/2015
REPLY: How many of those are rotations alone How often is it flipped? by N M 3/31/2015
STAFF REPLY: A total of 2 flips and 2 rotates for the year, every quarter a change is made. by Jamie B 4/2/2015
QUESTION: Will this mattress "Sapphire Suite", over time, develop a "dip" in the center My husband weighs 220# by Barbara R 1/7/2015
ANSWER: I have bought this mattress several months ago. I weigh 215 lbs. And have had no issues with it so far. The only compaint i have is its harder than the one i selt on in a hotel we stayed at. Maybe after time is will loosten up. We continue to flip the mattress as it states on the mattress, the months and which way to flip it make it very easy. We also upgraded from a queen to a king and love it. It took about a month for my back to adjust to it but have had no problems since. Hope this helps. by Robert P 1/9/2015
ANSWER: Well my husband and I only weigh 140 & 158 and do not sleep in the center. We have rotated the mattress once so it is fine. Although I did notice that my side got a dip in it very shortly after we bought it. I had to force myself away from my side more towards my husband in order not to feel the dip. I am the smaller weight. The instructions tell you to rotate every quarter I think. That is hard to do as it is heavy and we have a four poster bed. However, it is better than our other mattress that only had one side to it. It could not be rotated. This was quite an expensive mattress and it looks like you have to shell out a heck of a lot more money to get something that is perfect\\\ I am really skeptical as to what is a good thing, Sorry this will not be much help but it is a "guessing" game, for us anyway. by Earl H 1/7/2015
ANSWER: Hello, I purchased my Serta Perfect Sleeper mattress in August 2014 so we've had it for nearly 6 months now. My husband also weighs about 220 lbs. So far so good - no dip in the center. It has been a great mattress. We love it! by Regina S 1/7/2015
ANSWER: Can't honestly answer for certain because we've owned ours for less than a year, but so far, we have been very pleased with the quality of this mattress. It comes with an attached label with a recommended rotation/flipping schedule. I definitely think that with the high quality of this mattress, that proper rotation will preserve it longer and prevent the 'center dip' that's common with mattresses that cannot be flipped. by PATRICIA G 1/7/2015
ANSWER: Yes. My husband weighs 170 and I weigh 135. We flip the mattress every month because we notice divots were we sleep. We have a king mattress. We bought it for the flip ability, but are disappointed with the need to do it so often to keep from getting deep divots. Good luck! by karin m 1/7/2015
ANSWER: Not a visible dip, so far in 8 months. by Stephen A 1/7/2015
ANSWER: well we have only had this mattress less than a year.My husband weighs 220 plus and so far so goid ,no dip. by Ann R 1/7/2015
ANSWER: Less likely to happen since this mattress is double sided, however I've heard for large people the foam mattresses work better. I'm very pleased with the mattress I purchased. by Cheri C 1/7/2015
ANSWER: We purchased this mattress due to its ability to be flipped to avoid any such "dip". I weight 260 pounds. by Patrick F 1/7/2015
ANSWER: I have only had the mattress for 6 months so I can't say for sure. My husband sometimes thinks he feels a dip on his side but there is no visible dip when he is not lying on the bed. by Alicia B 1/7/2015
ANSWER: I have only had the mattress since August but no dip has developed yet. However, at first the mattress was comfortable but now I find it "lumpy" feeling. by Elizabeth T 1/7/2015
QUESTION: Is this similar to Intercontinental beds? by Jason H 12/16/2014
STAFF ANSWER: Beds vary by hotel and by region. Give us a call at 1-800-455-1052 and speak with one of our mattress experts about finding a match. by Jamie B 12/19/2014
QUESTION: Can the Hotel double sided sapphire mattress be used with an adjustable base? by A Shopper 9/24/2014
STAFF ANSWER: This mattress cannot be used on an adjustable base, here is a link to our adjustable base friendly mattresses: http://www.us-mattress.com/adjustable-frame-mattress.html by Jamie B 9/25/2014
QUESTION: Our current mattress holds a lot of heat. I'm looking for a comfortable bed that does not. Any suggestions? by Penny W 6/21/2014
STAFF ANSWER: Give us a call at 1-800-455-1052 and let one of our mattress experts help you pick the perfect mattress. by Jamie B 6/23/2014
QUESTION: Is this the same mattress that Best Western uses I love their beds!!! by A Shopper 4/28/2014
STAFF ANSWER: This particular mattress is the mattress you will find in most 5 star hotels across America. Here is the mattress most likely used at the Best Western: http://www.us-mattress.com/serta-hotel-silver-suite-pillow-top.html by Jamie B 4/28/2014
QUESTION: How many inches deep is the mattress how deep do the fitted sheets need to beIs it the same firmness as the presidential suite hospitality pillowtop? by pat w 3/28/2014
STAFF ANSWER: This mattress is 14.5" thick. The Sapphire Suite mattress is the new version of the Presidential Suite mattress used in different hotels across the country, the comfort will be the same. by Jamie B 3/31/2014
QUESTION: Is there a weight limit on this mattress My husband weighs over 300 pounds.

Also, are the springs such that my side of the bed won't move when he rolls over or gets up

Thanks.. by A Shopper 3/18/2014
STAFF ANSWER: I recommend foam mattresses. Foam mattresses are better for people who are over 250 lbs because they are more resilient than typical innerspring units. Here is a link to our memory foam mattresses: http://www.us-mattress.com/memory-foam-mattress.html by Jamie B 3/18/2014
QUESTION: What sleeping positions do you find comfortable on this mattress? by A Shopper 2/27/2014
ANSWER: First of all, we just started using the mattress. You will find right out of the box that it is built really well. I am a side sleeper and at first it seemed a bit firm, but as the days go by I am sleeping better and better. I would think if you are a back sleeper you will really love it. by William M 2/27/2014
ANSWER: This bed is extremely soft and giving. I find it best for side and stomach sleeping. by Dawn C 2/27/2014
ANSWER: It does well for all positions. I sleep mostly on my stomach and side. My wife sleeps mostly on her back. We both love this mattress. It's firm but soft. by Jesse C 2/27/2014
QUESTION: Was this mattress meet you expectations in terms of firmness or softness
When you purchased this mattress how did you decide the level of firmness or softness of this particular product
Did it take awhile for you to adjust to this mattress relative to the degree of firmness or softness when compared to your old mattress? by A Shopper 1/28/2014
ANSWER: This mattress is the perfect blend of firmness and softness for me and my spouse. The mattress I had before I purchased this one was 20yrs old and had our bodies imprinted in it lol so the first night we slept in it I felt better rested and after the second night my back didnt hurt when I got up. I chose right in the middle of firm and soft because my spouse likes firm and I like soft and we both are very happy with it. by Jessica S 1/29/2014
ANSWER: It is perfect! Very firm yet extremely soft. Hugs your body right where you need it. We loved it immediately. Our last mattress was great but this is amazing. by Scott L 1/29/2014
QUESTION: is this bed like a hotel type comfort. I go to a hotel at a casino every week. they have a serta presidential perfect sleeper double pillow top king bed. it is wonderful? by idella b 1/18/2014
STAFF ANSWER: The Sapphire Suite mattress is the new version of the Presidential Suite mattress used in different hotels across the country. by Jamie B 1/20/2014
QUESTION: I am looking for a Presidential Suite hotel mattress. Do you carry it? by John M 12/31/2013
STAFF ANSWER: Presidential Suite is a model we used to sell, give us a call at 1-800-455-1052 and speak with one of mattress experts. They will be able to find a match that is equal or comparable to the Presidential Suite. by Jamie B 1/2/2014
QUESTION: Can this mattress be flipped? by Jim T 11/10/2013
STAFF ANSWER: Yes, it's double sided. by Jamie B 11/11/2013
QUESTION: Is it a soft cushy feel or firm I am looking for soft comfort by A Shopper 9/16/2013
STAFF ANSWER: This mattress has a plush firm feel to it, here is a double sided mattress with a soft comfort: http://www.us-mattress.com/spring-air-hotel-grand-estate.html by Jamie B 9/17/2013
Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress
4.5 Stars based on 30 Review(s)
Oklahoma City, OK
5 Stars
I would recommend this item to a friend.

Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress
April 7, 2015
We bought this mattress for our daughters bedroom. She says it is absolutely comfortable. So, I had my husband to try it out one night, since he is having problems with our current mattress. Well, We will definitely be buying another one of these mattresses for us. Thank you.
I really wanted a mattress that we can flip over every year. This way we can extend the life and prevent any low areas.

North Carolina
5 Stars
I would recommend this item to a friend.

Queen Serta perfect sleeper sapphire suite double sided pillow top matress
April 6, 2015
Very comfy. Great price nice quality Communication of delivery was excellent

Simpsonville, SC
5 Stars
I would recommend this item to a friend.

Cloud 9
March 6, 2015
In Jan. 2015 we ordered 2 twin size Serta Perfect Sleeper "Sapphire" double sided pillowtop mattress.The twins are on a "swing away" bedframe...making a king. The tracking was great, on time delivery and delivery guys excellent. They hauled away our 2 yr. old "P" mattress that sagged and made "noises". We ordered a 5 on the hardness scale..not too soft and not too firm...just right. It is SO comfortable. My husband says he is sleeping better than he has in years! There are tags sewed onto the mattress that tells you when you should turn or flip the mattress. I would not be surprised if we get an indentation on his side as he weighs 250 and I weigh 97 lbs. So far no indentation but hopefully with timely rotation, etc. an indentation will be minimal. So far we really love this mattress. On delivery one of the twins had the fabric covering the box spring pulled out from the staples holding it...about 1/2 the length of the box. We took pictures and made a notation on the delivery form provided. My husband had a heavy duty stapler so he was able to fix this problem. On calling Customer Service, a nice person said she could send me fabric replacement but this was a problem of the manufacturer..not U.S. Mattress. She did send the fabric in case we have future problems..but I am not sure everyone would want to replace, on their own, something that the manufacturer should take care of. It took all of 5 minutes to fix ours. All in all we are happy with our purchase and would buy from U. S. Mattress again.

Cheyenne, WY
5 Stars
I would recommend this item to a friend.

Rating Purchase & Quality of Queen Serta Perfect Sleeper Sapphire Suite Double Sided Pillowtop Mattress
February 17, 2015
The mattress sleeps very well, but experienced delivery delays.
Good mattress.
Delivery delays.

Mobile, Alabama
5 Stars
I would recommend this item to a friend.

Relief at last
February 16, 2015
Didn't know how bad our old mattress was until we got your Serta Sleeper Sapphire Suite Double Sided Pillowtop Mattress delivered! We get up now feeling like we've had a great nights sleep with no back pain. We had looked locally for some time for a double sided mattress, but to no avail. I do believe the life of a mattress is being able to flip it on a timely basis. Thank you for your timely delivery and service.
Sleeps great. Not too soft but not too firm.

Mount Dora, Florida
5 Stars
I would recommend this item to a friend.

Fantastic transaction Serta Sapphire Flippable mattress
February 15, 2015
This is the only company that I found that still offers you the ability to purchase a flippable mattress. US Mattress was fantastic through the process and the in home delivery was prompt and courteous. I can't recommend them highly enough. If you are on the fence about buying from US Mattress, don't be. They are FANTASTIC.
FREE SHIPPING, Price, the only company still offering flippable mattresses, ease of transaction.
I can't think of a single con or issue.

Glen Atchison
Amsterdam, NY
5 Stars
I would recommend this item to a friend.

Best Price Around!
December 27, 2014
I've been searching for a double pillow top for years and I finally found it! You can't beat the price of this mattress for the quality you get. I hate mattress shopping. The pushy salesman concerned about his bottom line and not being able to compare because manufacturers brand the same mattress differently between stores. I've had the mattress for a few weeks now and I love it. My old double pillow top was super soft, but was starting to sag even with regular flipping and rotating. I pushed that one to it's limit and after eleven years I decided to get this one. I don't think the 5 on the "comfort scale" is accurate. It's more of a 7. I'm used to, and prefer, a really soft bed, but this one is pretty firm for me. Not saying I don't love it...because I think I needed a little more support after feeling this one. The mattress is super thick and does not transfer movement to another person. I didn't even realize she got in bed until she pinched my butt haha. I ordered both the box spring and mattress and delivery was set up through a freight company. I received a call to schedule a window of 12-4. I left work early and waited. I waited some more. Started to get worried. Called shipper at 430 and they said they were stuck over an hour away assembling furniture and should be here by 730. They finally pull in close to 8 and pull out two huge cardboard boxes. Removed the boxes and the mattresses were wrapped in heavy plastic. Brought the mattresses in and left for another delivery. I wish they would have called to give a status update which would have been professional. The delivery guys were awesome though. So, after many years of research and comparing, this is the one for me. Single pillow tops, which seem to be popular now, do not let you flip...only rotate. That severely limits the life of the bed. Don't fall for it. They'll go away faster than 3-D TVs. Read all the reviews. Everyone loves it.

Morgantown, West Virginia
5 Stars
I would recommend this item to a friend.

Great nite sleep finally !
December 13, 2014
My new pillow top bed was so different from my foam topper bed. It was firmer so I wasn't sure how I felt about it. After the third night I feel in love with it and would look forward to climbing into my new comfy bed. This is a great bed and it is so nice to know it will last many years since I can flip it and rotate it. It's about time the consumer can buy flip mattresses. The retail stores tell you flip mattress aren't being made.

Crownsville, MD
5 Stars
I would recommend this item to a friend.

Well constructed but much thicker
November 16, 2014
We purchased this mattress for our Mother and it was everything we hoped for. She insists on flipping her mattress so we needed a flippable mattress. We didn't notice that this mattress is a good 4 inches thicker than her old mattress, primarily due to the two pillow tops. That made it difficult for her to get into bed until we took out the slats and dropped the box springs to the floor. I would recommend anyone to go for the thinner box springs.
Excellent construction; very comfortable. Very good support. Despite what some say about pillow tops, this one provides good back support while simultaneously adding additional comfort.
Mattress height if in a four poster bed.

5 Stars
I would recommend this item to a friend.

just liked we slept on at the hotel
November 12, 2014
Slept on this bed at Holiday Inn. Went home and ordered one. Love it

Montgomery co, Pa
5 Stars
I would recommend this item to a friend.

So far after a month we are in love
November 8, 2014
US-Mattress.com has been wonderful to work with the mattress us as described. I wake up feeling refreshed and no longer ache each morning.

5 Stars
I would recommend this item to a friend.

Just like the hotel bed I slept on
November 1, 2014
This bed is great! I love the old style flipper that uses the firmer foam. Great feel and just a hair of softness that is very supportive to my back.
Uses the older coils that have more bounce to them

Mark Burnett
3 Stars

Perfect Sleeper is great, but not perfect
October 6, 2014
We really like our Perfect Sleeper mattress. It's much better than our old one, but honestly, I have slept on better mattresses. Not the best one I've ever owned.

2 Stars

Not the quality product I expected...
October 2, 2014
I was very excited to find this mattress and the key reason was that it was flippable, a feature not found on mattresses any longer. Unfortunately, after under a month of use, this mattress has already developed noticeable depressions on both sides of the bed where we sleep. I am only 125 pounds, so this is not an issue of excessive weight. Also, the mattress is slightly smaller than a standard king and so sits on the two single twin box springs awkwardly, with them showing by about an inch all the way around. This was a big purchase for us and something we were very excited to invest in, as we had a very old mattress.

Cape Coral Fl
5 Stars
I would recommend this item to a friend.

Couldn't be happier!
September 26, 2014
Could NOT be happier with my new mattress and the overall experience ordering from you! Exactly what you advertised to be! ....and when does THAT aver happen anymore!! THANKS! Have already recommended to you to friends. Have been told the last two times I bought mattresses that "you can't get a double sided (flippable) mattress anymore" Guess that got them two more sales of what THEY wanted to sell, not what I was looking for!! NEVER AGAIN! I'll let you know how it "wears"