My husband I requested an extra firm mattress and that is exactly what we received and we couldn't be happier. The Customer Service people are top-notch and keep your appraised of all aspects of manufacturing and delivering regarding your mattress and boxspring. Great company providing great mattresses at what we considered a great price.

Perfect

I was looking for a firm mattress, after traveling in China where the beds are extremely firm and I had great nights' sleep. This mattress is great, I sleep well again and wake up without any back aches.
You think you want a soft mattress, but your body doesn't.

A tad firmer then I had anticipated but very sleepable no illeffects so far,wake up well rested.Now longevity will be the question

I love the fact that the mattress is double sided but it is too firm.

This mattress is so comfortable . I am so very happy with my purchase. I wish I had done this years ago.

We have been looking for a "normal" mattress that can be flipped. Firm yet soft enough for comfort. Our last firm mattress was over 20yrs old and was perfect interior just the cloth wore a touch thin. I found the perfect replacement. We were not disappointed with the Sapphire Suite! Do you want to try before you buy, go stay at the Hampton Inn. It is firm but soft enough for a great night sleep! The difference between is just the extras you can purchase here.

Felt like forever waiting on them, but I no longer have to sleep on a miserable air mattress. I bought one of these for me and one for my child. We both like them, they are VERY firm- slightly softer than floor. I bought the Corsicana for my husband, and I think this Serta is firmer of the two. Mattresses did not require as much out gassing as expected. There is a tag at one end that tells you when you should flip it. Took at least 3 weeks from time of order to receiving them. Happy so far.

Like others have said, it's difficult to find a mattress that you can flip to extend the life of you mattress. This mattress was delivered and set up, and my old mattress was hauled away without a hitch. I also liked the option of not having to buy a new box spring. Great value for an excellent nights sleep. Not too firm, not too soft, just right!

As we slowly sank into our 7 year old foam mattress (we took pictures when we replaced it and were shocked by the indentations left on each side of the bed), we were looking to go back to a good old spring mattress. This is a bit of a shock at first because it is so firm. But my husband absolutely loves it and our back aches have ended. How well did we like it?....we bought a queen to replace the bed in our spare bedroom and another king like ours to send to our kids.

My wife and I have had this mattress for two weeks and we both like how it feels. It may seem too firm at first but after a couple of nights, it feels very comfortable.

We have had this mattress for over six months now. Initially it seemed too hard -- firmer than expected-- and we were disappointed. However, after a week or so we felt so much more rested! We have not had a really good mattress before. Now, we love this mattress. Also, all aspects of ordering, communication, fast delivery and set up were perfect. I'm about to order another mattress from US-Mattress.com

I really love my new mattress with all the support that I get. I've had this mattress for about two weeks and it does not disappoint. I'm really loving my mattress and would suggest getting one if you need ultra support for your back.

I found this website as a trusted site. I received the mattress that was ordered and the mattress was to be delivered on Thursday but didn't receive it until Friday but was called on Thursday to explain.

We were looking for an excellent quality firm mattress which, like mattresses of old, was double-sided and therefore "flippable". This appears to be the same mattress that is sold By Hilton Hotels but for several hundred dollars less. I was a bit apprehensive about buying a mattress sight unseen, but I am very pleased with our choice. The quality is excellent, very firm and appears well made. Delivery was within 3 weeks; setup and old mattress removal was done seamlessly.

Thank you for providing this double-sided firm perfect sleeper mattress. It meets our needs precisely!

Love the new mattress, US Mattress was an easy transaction. Love the fact that we can flip the mattress and have done so already. Firm as the ground we walk on just as advertised. Wish the manufacturers would go back to flippable mattress on all products they offer, and put the handles on the sides of the larger mattress's. I will refer all comers to the mattress we bought as well as US Mattress. I will never shop Department store nor Sleep Shop again. "What is your price point?" Oh please!

I purchased this mattress the first of February and have waited till now to write a review. The mattress is the best thing I have done for my self in a long time. It sleeps great if you need a very firm mattress this is the one for you. It took about a week for me to get use to the firmness but it is exactly what I wanted and needed. I feel great sleeping on this mattress. I am a tall (6'3") and big (over 250lb.) man and the mattress I had before I bought from antother store was a peice of junk. The box spring I bought from U.S. Mattress was the two peice and it seems to be holding up very well. I can recommend both mattress and foundation if firmness is what you need. The order and delivery process went pretty well. The delivery was a little slow for me but o.k. The quality of this set is 100% better than the one I had before. Thanks U.S. Mattress!!!

u.s mattress had to make our new bed but it was worth the wait. It is impossible to find a mattress that you can flip and turn in our area and we were tired of buying mattresses that sagged and stretched over time. It is firm and comfortable and we love it.

Purchased for friend who underwent back surgery last year and needed a new mattress. She tried mattresses in store and not one firm enough for her. Mind you there was only one mattress store in her small town. She received 4 weeks after order was placed.Delivery service did a great job. I ordered "white glove service". Communication online could have been better. My friend said this is the firmest mattress she has ever tried. Almost too firm. She is going to try putting a topper on the top. She said the quilting was beautiful. She likes it and hopes that this will work out after getting a topper on it.

It is firm, but the foam padding makes it comfortable enough so I got a good nights sleep the first night. The only thing that concerns me is that there is a definite 'depression' in the middle of the mattress where my body weight (180 pounds) is centered. I believe this is the foam padding that is 'depressed', most likely not the mattress...time will tell. Make sure when you buy your sheets the sheet package says the fitted bottom sheet is at least 14 in deep. Overall I do like the mattress, it is firm, but easy to get a comfortable night sleep very quickly...what more can you ask? Make sure you stick to the rotation/flipping schedule. Also make sure you get the correct box foundation, I didn't...I got the regular box (9 in) ....wish I got the low profile box (6 in) because my bed is too high now!

I have delayed a review of this product as I don't think you can give a good review without owning a mattress for a few months. I am only giving this mattress a four star and I may be back at a later date to update my review again. I received this mattress in early June and was very impressed with the overall look and feel of this mattress. It was very firm without being uncomfortably very firm and for the first time I didn't wake up in the morning with back issues as I had with my previous mattress. After sleeping on this mattress for 5 months because we were gone a month during the summer I am already starting to see a body indentation in this mattress. We have rotated the mattress once as is indicated you must do on the tags on the corners of the mattress and each area that has been slept on is showing body indentations. For this reason I am becoming concerned as to the quality of overall support of the spring foundation of this mattress. My husband and I both weigh about 185 lbs. each but even still a mattress with a 2.5 hardness rating shouldn't be starting to show indentations in 3 months with every rotation. For this reason I have serious concerns as to how well this mattress is going to continue to deliver a good nights sleep. I would be interested to hear if other people that have purchased this mattress are experiencing the same problem. I may upgrade my star review at a later date if I see no further problems with surface support.

Love the quality of this mattress! So worth the money and the delivery guys were awesome!!

I am absolutely thrilled with our new OLD STYLE mattress. It has the comfort we both like in a firm mattress & the ease to FLIP it when necessary to keep it from wearing out in our usual sleeping spots. We searched online & say many options (most of them cheaper) but did not offer the ability to FLIP their mattress. So to us our $$ was better spent as an investment in a LONG LIFE mattress that US-MATTRESS offered!

The mattress was delivered within two weeks of ordering. They set up the bed and took all trash away. The firm mattress is just right for us, firm but not too hard. We love our new mattress and are getting great nights sleep. My back feels great after a nights sleep, and the mattress should last for many years with the option to flip the mattress every few months.

I had never ordered a mattress online and was very hesitant to do so. My husband and I live quite a distance from a town that sells mattresses and the ease of buying a mattress online and having it delivered and setup ended up being too tempting to resist. I scoured many websites selling mattresses and learned as much as I could about them. I'd read about the Serta Perfect Sleeper SAPPHIRE mattress several months ago. It was at the top of a list of mattresses rated by consumers and the "sapphire" part stuck in my brain. I didn't tell my husband I was buying a new mattress and kept my fingers crossed that my surprise didn't backfire. We've been richly rewarded by the experience!! The mattress arrived within the quoted timeframe and was delivered by a very nice man. I was contacted well in advance and the entire process was a breeze from start to finish. The mattress is DIVINE! I had serious low back pain that caused me to be unable to stand up straight or walk without each step hurting. I never imagined that a mattress change would make any difference with my skeletal system but it certainly has. After ONE night of sleeping on the new firm mattress, I rolled out of bed with negligible pain. My husband is equally happy with the mattress and comments every night on how comfortable it is. We have 6 dogs (none over 35 pounds and 2 who weigh 5 pounds) and when I take a nap during the day, everyone is on board. The mattress is firm enough to assure that I'm not awakened if anyone changes position. And the mattress is TWO-SIDED and I am quite happy about that as well. Our last mattress could not be turned over and costs as much as the Sapphire. I hope we never have to buy another mattress but if we do, I'll be looking for the same mattress from U.S. Mattress! I don't drop 5 star reviews very often. This company and the mattress we bought from them BOTH deserve 5 stars! AND the delivery man was a doll. Very polite and personable.

Custom made, this mattress is wonderful. No doubt, it's quality will last us 50-something year olds the rest of our lives. The bed frame is a sturdy, and is the perfect height. The box spring was a bit squished on one corner, but not enough to send back and wait on a replacement. We were way too ready to be sleeping on a slice of Heaven. Best $1000 purchase we ever made!

I have always loved the Serta Perfect Sleeper. The on-line shopping experience was smooth; delivery process friendly and excellent. Have referred others

The experience was great . Good discussions on phone before purchase. Delivery fallow up for day of delivery was very good. But best of all this is the best mattress we have had in 50 years of our marriage. We sleep better now than we have for years. And it can be flipped with direction right on the mattress on how and when to flip it. Thank again. Jack and Judy

Coming from memory foam which does not bounce, this was not a good feel for me. I am used to a more plush firm (plush top layer with firm core), this is a firm firm (hard and bouncy). I gave it two stars because it is flippable which helps to preserve the mattress. I am replacing it with a hybrid mattress (memory foam top and coil core) in hopes that I get the plush firmness I desire.

Product is as stated....we got the firm and it is firm....husband says it has helped his back....It is a bit too firm for me so we got a mattress topper which has helped. Would definitely buy from US Mattress again.

My husband has back problems and needs the firm support. We previously had a serta mattress and were very happy with it. This mattress has exceeded our expectations and we are thrilled that it is flippable for longer wear.

I'm 5'10", 230 lbs. My wife is 5"8", 170 lbs. We bought a king size Serta Perfect Sleeper Sapphire Suite Double Sided Firm Mattress to replace a premium Simmons Beautyrest pillow top mattress that had become lumpy and "trenched" after seven years. The mattress was ordered on 6/11/15 and delivered on 7/7/15. Delivery had been delayed a few days because of the 4th. of July weekend - no big deal. Delivery personnel were polite and efficient, and even loaded to old mattress on my truck for me so I could haul it to the dump. The first night on the new Serta had us thinking "Uh-Oh, did we make a mistake. This thing is REALLY firm." Now, at the end of our first week on the new mattress we're getting the best night's sleep we'd had in years. No more tossing and turning. No more slight back ache in the morning. We happy campers. and really like this mattress. On thing we observed right off is that the Serta is noticeably cooler sleeping than the old pillow top.

I was worried about buying online, but it was an excellent experience. The people at US Mattress were very helpful. After describing that I wanted a old fashioned reversible , firm mattress that did not have foam , they recommended the Serta Perfect Sleeper Sapphire Suite Double Sided Firm Mattress. It is everything that I was looking for in a Mattress. It was delivered on time and the hauling men helped set it up and removed the packing. Thank you US Mattress! !!!!

Never thought I would purchase a mattress online but traditional stores do not offer double sided mattresses. This is a great mattress I highly recommend it!

Faster than what they said .and we got our double sided mattress..

I am very pleased with my king set so far. It is very firm as I wanted. I went with the low profile box spring which was a good choice as the bed is still quite high up. The king box spring does come in two pieces fyi.

Love our new mattress. Just right firmness and customer service helped us find it.

So far my new mattress is everything that I wanted. It is very firm, which is exactly what I need. The ordering was very simple and everything went great right up to the delivery. I really appreciated the updates as my mattress order was filled.

Nice firm support and you can flip it so it will last twice as long

I was thrilled to find a double-sided mattress, just like everybody had not too many years ago. This set replaced the best set available from Costco, which had body-shaped troughs on each side after only a year or two. Memory foam is an atrocious idea for mattresses, as the memory aspect inevitably leads to permanent depressions. This mattress is very firm. That is a bit of an adjustment and I may add a thicker mattress pad in the future. For now, our middle-aged back issues are mostly gone and the mattress gets all the credit. It feels super well-made and is much heavier than our old mattress. Even though my prior set was deep, I find that the height of the mattress and box spring is a little higher than I would have preferred. I should have gone with the lower profile box spring, but that's my fault for not measuring. I'd advise future buyers to measure first with the specs available on the web site. Delivery was fine. Yes, the truck was a few hours late and I found getting a mattress delivery at 9:30 at night rather inconvenient; but that's really the fault of the local shipper, not U.S. Mattress. The delivery team was quick and courteous once they finally arrived. I would not have wanted to pay more for more timely service, so I'm OK with the trade-off.

I am happy with my purchase so far. The mattress was exactly what I expected. I was nervous to order a mattress that I hadn't tried first, but the description and firmness rating were accurate. I Will use this site for ordering another mattress in the future.

I ordered my mattress the first week of November it was delivered three weeks later. The mattress is firm as I wanted for my degenerative discs in my back. Then I ordered a talalay foam to set on top to provide softness for my joints. Mattress has a tag on it showing the date it was made. This is a double sided mattress that I can turn every three months to help it retain its shape. There are instructions printed on a label on the mattress that directs me when to turn the mattress. It took my husband and I a week to adjust to the firmness. Well worth the purchase. Delivery was easy. No problems with this experience at all. Would recommend US Mattress to anyone. Just wanted you to know that I did a lot of reading on the Internet to determine what would work for us before we ordered this good mattress. Chose this over a Saatva and a Garden Sleep system by Natural Form. Good experience.

Hard to find a mattress you can still flip. But here it is.

Received my Saphire queen double sided mattress set last week. The mattress is flippable which I like. Great support, just what I was looking for. The delivery people who are not so great. Keep your eye on them. My box spring has scuff marks on the end. They had no idea how to make the frame a queen, I had to show them. Frame came bent and since have received a replacement from CO. NO MORE BACK ACHE. Great great bed! Note: may need deep pocket sheets and longer and wider blankets. This is a big mattress! Also took 3 weeks to receive and delivery date kept getting changed.

I really like it. . .my wife loves it.

Wasn't sure what to expect by ordering online and not being able to test out the mattress first, but it was a good experience. We were kept well informed by US Mattress. I had a question on delivery and it was answered speedily and reassuringly. The delivery crew was great. Took out the old and brought in the new which came boxed and covered in plastic. The crew removed the plastic once the mattress was in the bedroom. A very satisfactory purchase!

It took awhile to get it, but I knew that from the get-go, so no disappointment there.....Delivery men were fast, efficient and very respectful..Mattress is wonderful..Firmer than what I thought, but put an egg crate foam over it and I sleep through the night..I can't say enough about it...Very well made, and super comfortable!!!!!

This mattress is what I wanted, a firm quality flip mattress. I have only had it for a month and hope it holds up well. I live 2 hours from the trucking company's Atlanta hub so it was a problem getting delivery. When they did come the guys were very good and cooperative as far as helping us look at it. So far, so good.

Would have liked softer, but we are getting more use to it as time goes by. Will see after flipping mattress weither it's a winner.