Serta iComfort CF2000 Firm Mattress Review

Updated January 19, 2022

Serta iComfort CF2000 Firm Mattress - set up in a room

The iComfort CF2000 Firm mattress is the firmest model of the 6 'CF' models in Serta's iComfort collection. We've reviewed this bed's features and highlights for you, please read our review below:

Comfort Scale Rating

The CF2000 Firm mattress is a firm comfort that we rate a 3 on our 10 point Comfort Scale (a 1 is hard, 10 is softest). This rating will appeal to people who prefer a firm (not hard!) feeling bed for their sleep comfort. If you think that a softer mattress would be more comfortable for you then I suggest you consider one of the other 'CF' models in the iComfort collection

iComfort CF2000 Firm Expert Video Review

Here’s our quick Video Review. It highlights the features, benefits, and our impression.

Pros & Cons

PROS CONS
  • The solid overall feel, but with enough body contouring to avoid feeling hard 
  • Minimal motion transfer
  • Premium materials including EverCool® Fuze Gel Memory Foam 
  • A trusted brand, Serta has been in the business since 1931
  • Those that prefer a softer feeling mattress might not be as comfortable with this bed 
  • Less cooling materials than the models in the top end of this collection 
  • All foam mattress, no coils for added support if that is your preference
  • Not offered in twin size

See the bed

Pressure Test Results

We've pressure tested the iComfort CF2000 Firm mattress with small, average, and large body size people on their sides and on their back sleeping positions to see what kind of support and comfort you can expect. (Learn how we test.) 

This bed performed fairly well during our pressure testing but only earned two 'recommended' scores out of a possible six.  With a firmer feeling mattress, this comes as no surprise because of the extra firm materials that will cause a little excess pressure on the joints. As you can see below, the larger-sized person who's a side sleeper earned the score of 'not recommended' due in part to the excess pressure on the shoulder and hip joints. However, if you know you like a firm feel, the test results don't apply as much.

BACK SLEEPER SIDE SLEEPER
LARGE PEOPLE Largest 10% of adults 210-273 lbs Large back sleeper heatmap Avg Pressure: mmHg - Area: inches2 Large side sleeper heatmap Avg Pressure: mmHg - Area: inches2
AVERAGE PEOPLE Middle 50% of adults 134-218 lbs Average back sleeper heatmap Avg Pressure: mmHg - Area: inches2 Average side sleeper heatmap Avg Pressure: mmHg - Area: inches2
PETITE PEOPLE Smallest 10% of adults 111-135 lbs Petite back sleeper heatmap Avg Pressure: mmHg - Area: inches2 Petite side sleeper heatmap Avg Pressure: mmHg - Area: inches2
BACK SLEEPER
LARGE PEOPLE Largest 10% of adults 210-273 lbs Large back sleeper heatmap Avg Pressure: mmHg - Area: inches2
AVERAGE PEOPLE Middle 50% of adults 134-218 lbs Average back sleeper heatmap Avg Pressure: mmHg - Area: inches2
PETITE PEOPLE Smallest 10% of adults 111-135 lbs Petite back sleeper heatmap Avg Pressure: mmHg - Area: inches2
SIDE SLEEPER
LARGE PEOPLE Largest 10% of adults 210-273 lbs Large side sleeper heatmap Avg Pressure: mmHg - Area: inches2
AVERAGE PEOPLE Middle 50% of adults 134-218 lbs Average side sleeper heatmap Avg Pressure: mmHg - Area: inches2
PETITE PEOPLE Smallest 10% of adults 111-135 lbs Petite side sleeper heatmap Avg Pressure: mmHg - Area: inches2

The CF2000 Firm Features in Detail

iComfort CF2000 Firm Cutaway Image
  1. 1. Carbon Fiber Memory Foam

    Carbon fibers embedded throughout this foam act as a conductive layer to channel heat away from your body. This foam also provides exceptional strength for proper back and neck support.

  2. 2. Gel Active® Max Memory Foam

    This breathable is an open-celled memory foam that delivers 3X more airflow than traditional memory foam. This is the second layer of cooling materials that help you to fall asleep faster and stay asleep longer.

  3. 3. 3” EverCool® Fuze Gel Memory Foam

    This open-celled memory foam helps promote airflow, so you don’t have that hot, stuffy feeling when falling asleep. This foam also conforms to your body's curves for proper support and extra comfort. 

  4. 4. Serta Foam Core

    The layer of support foam gives you conforming support for added pressure point relief. This layer of foundational foam provides you with stability and comfort while contouring to your curves regardless of sleep position or body size. 

Comfort Depth Video

We measured how far your hips and shoulders sink into the CF2000 Firm mattress with different body types.

Aaron's Comfort View

Richard's Comfort View

Andrew's Comfort View

Warranty

The iComfort CF2000 Firm mattress comes with a 10-year warranty against factory defects.

Conclusion

The CF2000 Firm mattress is the firmest feeling bed of all six 'CF' models in the iComfort collection. In the number two spot of the 'CF' iComfort models, this bed, for a Queen size, is priced at $1,699 which is $700 less than the top-end models. This price is still not cheap to be sure, but you are getting a very high-quality mattress.

At the foot of this bed, you'll notice two snowflakes stitched onto its cover. These stitchings range from one to three snowflakes depending on how many cooling layers are built into the mattress. The first cooling material in the CF2000, which is common throughout all of the 'CF' models, is Carbon Fiber Memory Foam. Another cooling comfort layer in the CF2000 is EverCool® Fuze Gel Memory Foam

Our pressure testing demonstrated that this bed performed fairly well, particularly for back sleepers. It did, however, only earn two 'recommended' scores for the back sleepers with petite and larger-sized bodies. The bed is rated as good for 3 sleep position/body size combinations and only picked up one 'not recommended' score. 

The choice to make here is if the price is worth the comfort and amount of cooling materials you want. If you're considering this model then you're shopping specifically for a firmer feeling bed. The CF2000 Firm is a decent choice at a decent price for a firm bed if you're looking to save some money.  However, if the price is no object then I'd recommend you consider the CF4000 Firm mattress as it has far more comfort layers and cooling technology, so long as you prefer the firmer feeling.

See the bed

 

Serta iComfort CF2000 Firm Specifications:

Product Name
Queen Price

$1,699

Brand
Serta
Mattress Comfort
Firm
Comfort Scale Number
3
Coil Count
None
Coil Gauge
N/A
Height
11.5"
Comfort Padding Layers
Warranty
  • 10-year warranty against manufacturer's defects
  • No Flip, No Rotate
  • Non-prorated
Back Support System
  • Serta Foam Core
Quilt Top of Mattress
  • Cool Touch Cover
Edge Support
  • yes
Recommended For Side Sleepers Who Weigh
  • 134-218 lbs
  • 111-135 lbs
Recommended For Back Sleepers Who Weigh
  • 210-273 lbs
  • 134-218 lbs
  • 111-135 lbs

About the Author, Dave Higgins

Dave has worked in the furniture business, focusing on mattresses, for over six years.  He enjoys oil painting in the Impressionist style, playing guitar, and cooking for his family.  Dave also believes that English Bulldogs are the comedians of the canine world.