Essential Tips for Buying a Mattress Online

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Key Highlights

  • Buying a mattress online offers convenience, a wide selection, and lower prices compared to traditional brick-and-mortar stores.
  • Consider your sleep needs, such as your preferred sleeping position and desired firmness level, when choosing a mattress online.
  • Read and understand mattress reviews to get an idea of the quality and performance of the mattress you are interested in.
  • Take advantage of sleep trials offered by online retailers to test the mattress in the comfort of your own home.
  • Check the return policies warranties before making a purchase to ensure you have a hassle-free experience.
  • Look for online mattress brands that offer free shipping to save on delivery costs.


With the rise of e-commerce, buying a mattress online has become increasingly popular. In the past, people would visit multiple mattress showrooms, lie on countless beds, and deal with pushy salespeople to find the perfect mattress. However, the convenience and benefits offered by online mattress shopping have changed the game.

By purchasing a mattress online, you can skip the hassle of visiting stores, compare a wide variety of options, and often get better deals. Additionally, many online mattress brands offer in-home sleep trials, allowing you to try out the mattress in the comfort of your own home before making a final decision.

While buying a mattress online may seem daunting at first, this comprehensive guide will provide you with essential tips and insights to help you navigate the process. From understanding your sleep needs to choosing the right mattress type and brand, we'll cover everything you need to know to make an informed decision and find the best mattress for your sleep quality.

Understanding Online Mattress Shopping

Shopping for a mattress online offers several advantages over the traditional brick-and-mortar experience. Online mattress retailers have seen a significant rise in popularity due to their convenience, wider selection, and often lower prices. With just a few clicks, you can compare various brands, read reviews, and choose a mattress that suits your preferences. Online stores also frequently offer free shipping and generous sleep trials, allowing you to try out the mattress in the comfort of your home. However, it's essential to understand the advantages and challenges of buying a mattress online before making a purchase.

The Rise of Online Mattress Retailers

The mattress market has experienced a significant shift with the rise of online mattress retailers. These direct-to-consumer brands have gained popularity due to their convenience, affordability, and wide selection. Online mattress retailers cut out the middlemen, such as physical stores, and sell directly to consumers through their online platforms. This allows them to offer competitive prices without compromising on quality. Additionally, online mattress retailers often have a more extensive range of options, including different mattress types, sizes, and firmness levels. With the convenience of online shopping and the benefits of in-home sleep trials and free shipping, it's no wonder that many consumers are choosing to buy their mattresses online.

Advantages and Challenges of Buying a Mattress Online

Buying a mattress online comes with several advantages. One of the major benefits is the convenience of shopping from the comfort of your own home. You can browse numerous mattress options, read reviews, and make a purchase with just a few clicks. Online mattress retailers often offer free shipping, which can save you money compared to traditional in-store purchases. Additionally, many online brands provide generous sleep trials, allowing you to try out the mattress for a certain period before making a final decision. This eliminates the pressure of making a quick decision in a showroom. However, there are also challenges to consider. For example, you can't physically try out the mattress before purchasing, so it's important to read reviews and understand your sleep needs to make an informed decision. Additionally, returning a mattress can be more complicated and costly than returning other online purchases.

Preparing to Buy a Mattress Online

Before diving into the online mattress shopping experience, it's essential to prepare yourself. Assessing your sleep needs and setting a budget are crucial steps in finding the right mattress. Consider your sleeping position, any specific requirements you may have, and the type of mattress that will best suit your needs. It's also important to set a budget to narrow down your options and ensure you find a mattress within your price range. By preparing yourself, you can make the mattress shopping process more efficient and increase your chances of finding the perfect mattress online.

Assessing Your Sleep Needs

When preparing to buy a mattress online, it's essential to assess your sleep needs. Consider your sleeping position, whether you're a side, back, or stomach sleeper. Different sleeping positions require different levels of support and firmness. For example, side sleepers often prefer a softer mattress to relieve pressure points at the hips and shoulders. Back sleepers generally need a mattress that provides both support and contouring. Stomach sleepers usually benefit from a firmer mattress to keep the spine aligned. Additionally, consider any specific requirements you may have, such as back pain or allergies. Assessing your sleep needs will help you narrow down your options and find a mattress that promotes better sleep quality.

Setting a Budget

Before buying a mattress online, it's important to set a budget. Mattress prices can vary significantly depending on the brand, size, and materials used. Setting a budget upfront will help you narrow down your options and avoid overspending. Consider how much you're willing to invest in a new mattress based on your financial situation and priorities. Keep in mind that while higher-priced mattresses may offer more advanced features or luxury materials, there are also many budget-friendly options available. Online mattress retailers often offer competitive prices and frequent discounts, so you can find a mattress that fits your budget without compromising on quality. By setting a budget, you can focus your search on mattresses that meet your price range and ensure a more efficient shopping experience.

A Beginner’s Guide to Choosing the Right Mattress Online

Choosing the right mattress online can be overwhelming, especially for beginners. With so many options available, it's important to understand the different types of mattresses and how to read and interpret mattress reviews. This beginner's guide will provide you with essential information on the types of mattresses available online, including memory foam, hybrid, innerspring, and latex foam. You'll also learn how to effectively read and understand mattress reviews to make an informed decision. By following this guide, you'll be equipped with the knowledge and confidence to choose the right mattress online.

Types of Mattresses Available Online

When buying a mattress online, you'll come across a variety of options. Understanding the different types of mattresses available will help you make an informed decision based on your sleep needs and preferences. Here are the most common types of mattresses available online:

  • Memory Foam Mattress: Memory foam mattresses are known for their excellent pressure relief and contouring abilities. They adapt to your body shape, relieving pressure points and promoting proper spinal alignment.
  • Hybrid Mattress: Hybrid mattresses combine the support of innerspring coils with the comfort of foam or latex layers. These mattresses offer a balance of support, bounce, and contouring.
  • Innerspring Mattress: Innerspring mattresses have a support system made up of metal coils. They provide excellent breathability and support, making them suitable for those who prefer a more traditional mattress feel.
  • Latex Foam Mattress: Latex foam mattresses are made from natural or synthetic latex foam. They are durable, hypoallergenic, and provide a bouncy yet contouring feel.

Each type of mattress has its own unique characteristics and benefits. Consider your sleep needs and preferences to choose the type that will best suit you.

Reading and Understanding Mattress Reviews

Reading and understanding mattress reviews is an important part of buying a mattress online. Reviews can provide valuable insights into the quality, comfort, and performance of a mattress. When reading reviews, look for information on the mattress's firmness level, support, durability, and pressure relief. Pay attention to reviews from people with similar sleep preferences and needs as yours. Keep in mind that comfort is subjective, and what works for one person may not work for another. Look for patterns and consensus among reviews to get a more accurate understanding of the mattress's performance. Additionally, consider reviews from reputable sources and independent review websites for unbiased opinions. By carefully reading and understanding mattress reviews, you can make a more informed decision and find the best mattress for your needs.

Step-by-Step Process for Buying a Mattress Online

Buying a mattress online involves several steps to ensure you find the right mattress for your sleep needs and preferences. This step-by-step process will guide you through the key stages of the online mattress shopping experience. From determining your mattress preferences and researching reputable brands to utilizing sleep trials and checking return policies, this guide will provide you with a clear roadmap to follow. By following each step, you can navigate the online mattress buying process with confidence and make a well-informed decision.

Step 1: Determine Your Mattress Preferences

The first step in buying a mattress online is determining your preferences. Consider factors such as the firmness level, pressure relief, and mattress size that will best suit your sleep needs. Firmness level refers to how soft or firm a mattress feels, and it is often categorized on a scale from 1 to 10, with 1 being extremely soft and 10 being extremely firm. Consider your preferred sleep position, body weight, and personal comfort preferences when choosing the right firmness level. Additionally, think about the level of pressure relief you require, especially if you have specific areas of discomfort or pain. Finally, select the appropriate mattress size based on your available space, preferred surface thickness, and whether you sleep alone or with a partner.

Step 2: Research Reputable Online Mattress Brands

Researching reputable online mattress brands is an essential part of the mattress buying process. Look for brands with a good reputation and track record for producing high-quality mattresses. Read customer reviews and testimonials to get a sense of the brand's reliability and customer satisfaction. Consider factors such as materials used, construction quality, and customer service. Look for brands that offer clear and transparent information about their mattresses, such as detailed product descriptions and specifications. A reputable online brand will also have a user-friendly website with helpful resources and a responsive customer support team. By researching reputable brands, you can narrow down your options and choose a mattress from a brand you can trust.

Step 3: Utilize Sleep Trials Offered by Online Retailers

One of the advantages of buying a mattress online is the opportunity to utilize sleep trials offered by online retailers. Sleep trials allow you to try out the mattress in the comfort of your own home for a specified period, typically ranging from 60 to 180 nights. This extended trial period gives you the chance to fully assess the comfort and suitability of the mattress. If you decide the mattress is not the right fit for you, most online retailers offer hassle-free returns and refunds within the trial period. Before making a purchase, carefully read and understand the sleep trial and return policies to ensure a smooth and risk-free experience. Utilizing sleep trials can help you feel more confident in your mattress purchase and ensure you find the perfect mattress for your sleep needs.

Step 4: Check Return Policies and Warranties

When buying a mattress online, it's important to check the return policies and warranties offered by the retailer. Return policies vary between brands, so make sure you understand the terms and conditions before making a purchase. Look for brands that offer free returns and refund options within a reasonable time frame. Additionally, check the warranty details to ensure the mattress is covered for a sufficient period. Look for brands that offer lifetime warranties or warranties of at least 10 years. In case of any defects or issues, a good warranty will provide peace of mind and protect your investment. Lastly, consider the brand's customer service reputation. A responsive and helpful customer service team can make the mattress buying process much smoother and ensure you have a positive experience.

Step 5: Make Your Purchase and Arrange Delivery

Once you have done your research, selected the right mattress, and checked the return policies and warranties, it's time to make your purchase. Add the mattress to your cart and proceed to the checkout page. Most online mattress retailers offer secure payment options, including credit cards and PayPal. Before finalizing your purchase, double-check your order details, including the size and firmness level of the mattress. Once you have completed the purchase, you can expect the mattress to be shipped to your doorstep. Most online mattress brands offer free shipping within the contiguous United States. Some brands may also offer additional delivery options, such as white glove delivery, which includes mattress setup and removal of your old mattress. After your purchase is complete, you can look forward to the arrival of your new mattress.

Maximizing Your Online Mattress Purchase

Once your online mattress purchase is complete, there are a few additional steps you can take to maximize your experience. These tips will help you get the best deals on mattresses online and make the most of sleep trials offered by online retailers. By following these recommendations, you can ensure a seamless and satisfying mattress buying experience.

How to Get the Best Deals on Mattresses Online

When shopping for a mattress online, there are several ways to get the best deals and discounts. Keep an eye out for seasonal sales, such as during holidays like Memorial Day, 4th of July, Black Friday, and Cyber Monday. Many online mattress brands offer significant discounts and promotions during these periods. Additionally, sign up for newsletters and follow the brands on social media to stay updated on any exclusive deals or limited-time offers. Comparing prices across different online retailers can also help you find the best deals. Don't be afraid to negotiate or ask for price matching if you find the same mattress at a lower price elsewhere. By being proactive and savvy, you can save money and get the best mattress for your budget.

Understanding and Utilizing Sleep Trials Effectively

Sleep trials offered by online mattress retailers provide an excellent opportunity to test the mattress in the comfort of your own home. To make the most of your sleep trial, follow these tips:

  • Give it time: It takes time for your body to adjust to a new mattress. Allow yourself a few weeks to fully evaluate the comfort and support of the mattress.
  • Assess your sleep quality: Pay attention to how well you sleep on the new mattress. Are you waking up feeling refreshed and without any aches or pains? Evaluate if the mattress improves or hampers your sleep quality.
  • Consider return policies: Familiarize yourself with the return policies before the sleep trial begins. Understand the terms and conditions for returning the mattress if it doesn't meet your expectations.

By utilizing sleep trials effectively, you can ensure that you find the right mattress for your sleep needs and preferences.

After Your Mattress Arrives

Once your new mattress arrives, there are a few steps you can take to ensure a smooth transition and maximize your comfort. Proper mattress setup and care, as well as adjusting to your new mattress, are important factors in getting the most out of your purchase. By following these tips, you can extend the lifespan of your mattress and enjoy a restful night's sleep.

Proper Mattress Setup and Care

Proper mattress setup and care are essential for maintaining the longevity and comfort of your new mattress. Here are a few tips to follow:

  • Use a mattress protector: Investing in a mattress protector can help keep your mattress clean and protected from spills, stains, and dust mites.
  • Choose a suitable bed frame: Ensure that your mattress is placed on a supportive and sturdy bed frame or foundation. This will help maintain the structural integrity of the mattress.
  • Follow manufacturer's instructions: Read and follow the manufacturer's instructions for setting up and caring for your specific mattress model.

Taking care of your mattress will not only help it last longer but also ensure that you have a hygienic and comfortable sleep surface.

Adjusting to Your New Mattress

Adjusting to a new mattress can take some time, especially if you have been sleeping on an old mattress for a long time. Give yourself an adjustment period of a few weeks to allow your body to adapt to the new mattress. Be patient and give the mattress a chance to conform to your body and provide the necessary support. It's common to experience some initial discomfort or changes in sleep patterns as your body adjusts to the new bed. However, if you continue to experience significant discomfort or sleep disturbances after the adjustment period, consider reaching out to the retailer to explore your options. Remember, everyone's adjustment period is different, so listen to your body and give yourself time to fully adapt to your new mattress.


When it comes to buying a mattress online, preparation and research are key. Understanding your sleep needs, setting a budget, and reading reviews will help you make an informed decision.

Utilize sleep trials, check return policies, and consider warranties before finalizing your purchase. Take care of proper setup and maintenance post-delivery for optimal comfort. Look for deals and make the most of your online shopping experience.

With the right approach, you can find the perfect mattress that meets your requirements and ensures a good night's sleep. Whether online or in-store, prioritize quality, comfort, and value for a restful night's sleep.

Now that you're prepared, are you ready to start your search for the perfect mattress?

Shop For a Mattress

Frequently Asked Questions

Can I Really Trust Online Mattress Reviews?

Online mattress reviews can be a helpful resource when buying a mattress online. However, it's important to consider the credibility of the source and look for reviews from verified purchasers. Pay attention to patterns and consensus among reviews, and consider reviews from reputable sources and independent review websites. Additionally, consider the brand's reputation and transparency in providing accurate and detailed product information.

What If I Don’t Like the Mattress After It Arrives?

If you don't like the mattress after it arrives, most online mattress brands offer sleep trials and return policies. Make sure to read and understand the return policy before making a purchase. If the mattress doesn't meet your expectations, you can typically return it within the specified trial period for a refund or exchange. Contact the retailer's customer service to initiate the return process and inquire about the specific steps and requirements.

How Do Sleep Trials Work?

Sleep trials are offered by many online mattress retailers to allow customers to test the mattress in their own homes. The trial period typically ranges from 60 to 180 nights, during which you can sleep on the mattress and determine if it meets your comfort and support needs. If you are not satisfied with the mattress, you can usually return it within the trial period for a refund or exchange. Sleep trials provide a risk-free opportunity to test the mattress and ensure it is the right fit for you.

Are There Any Hidden Costs When Buying a Mattress Online?

When buying a mattress online, it's important to consider any potential hidden costs. While many online mattress brands offer free shipping and hassle-free returns, some may charge additional fees for certain services, such as white glove delivery or returns outside the trial period. It's crucial to carefully read the terms and conditions and understand the total price before making a purchase. Look for brands that provide transparency in their pricing and clearly outline any additional fees or charges.

How Do I Know if a Mattress Has Good Quality?

Determining the quality of a mattress can be challenging when shopping online. Look for mattresses made with high-quality materials such as durable foams, supportive coils, or natural latex. Research the brand's reputation and read customer reviews to get an idea of the mattress's quality and durability. Consider factors such as materials used, construction quality, and warranty coverage. Buying from reputable brands with positive customer feedback can help ensure you are getting a mattress with good quality.

What Should I Do with My Old Mattress?

When replacing your old mattress, it's important to consider proper disposal methods. Many cities offer mattress recycling programs where you can drop off your old mattress for recycling. If your mattress is still in good condition, you can consider donating it to a local charity or shelter. Properly disposing of your old mattress reduces environmental impact and helps create a sustainable future.

Is It Better to Buy a Mattress Online or in a Store?

Choosing between buying a mattress online or in a store depends on personal preferences and needs. Online shopping offers convenience, a wider selection, and often lower prices. In-store shopping allows you to try out mattresses before purchasing and provides a more hands-on experience. Consider factors such as convenience, price comparison, and your personal comfort level when deciding whether to buy online or in a store.

How Long Does It Take for a Mattress to Fully Expand?

The time it takes for a mattress to fully expand varies depending on the type and construction of the mattress. Memory foam mattresses typically take 24 to 48 hours to fully expand and reach their full size. It's important to allow the mattress enough time to decompress and fully expand before using it for optimal comfort and support.

Can I Negotiate the Price of an Online Mattress?

Negotiating the price of an online mattress is less common compared to in-store purchases. However, it's worth reaching out to the online retailer to inquire about any available discounts or promotions. Some brands may offer price matching or special deals, especially during holiday sales. While negotiation may not be as common online, it's always worth asking if there are any available discounts to help you save on your purchase.