I love this mattress. I like that it is 2 sided so I can even out the wear, This mattress is a replacement for a 2 sided Serra mattress that I had for 25 years.

We looked long and hard for a two sided mattress that was firm. Yahoo we found it with the Sapphire II hotel firm mattress. This is so nice, comfortable and just a joy to crawl under the covers.
We have had this 3 months and every night we say how great this mattress is. We do not have a plush so we put a foam mattress topper on the bed an that does the trick.
Can not say enough nice things about this mattress and the wonderful comfort it is giving us.
Love it, love it, love it.

So far it's been about a month since I've gotten this mattress, and I love it, the support is perfect!

My husband and I love this mattress. I sleep on my side and him on his back. It helps give us a great night sleep.

For us it was worth the extra money to purchase a quality mattress that will stand up over time. After several months of use, this mattress has kept its shape and firmness and we hope it lasts for years to come. One unexpected surprise it that it has a tag sewn on that establishes a schedule for when to turn or flip the mattress. A pleasant and welcome touch. The only shortcoming I have noted so far is the lack of handles. It would be helpful to have handles when moving the mattress. Other than that, we are happy with the product.

We've been sleeping on the mattress for two weeks now and couldn't be happier with it. This is exactly the mattress we were looking for. Thank you!

We decided to select this mattress to replace our Serta firm mattress that was 20+ years old. US Mattress confirmed this one to be comparable, so we purchased it. Customer service answered all our questions. The purchase was easy online. We have had the mattress for just over four weeks and are very satisfied with the comfort and quality.

You will likely need a foam padded mattress cover. This mattress is firm but flippable. The mattress is thick too! I cannot lie on this bed for a movie without falling asleep. My husband was having neck problems with our euro pillow top mattress. There was a dip that formed after awhile. But not this mattress! If you get a platform bed ypu wont need a box spring either. I love it! Alot! Great deal too.

Came on time. Have used for a couple months and we love it. Double sided mattresses stay better longer. When you find a mattress that’s perfect for you, most people would like a second one for the other house. Would purchase a second one immediately if they would give a discount coupon

Our new mattress is exactly what we were looking for with the perfect amount of firmness. We also wanted a 2 sided mattress. Using the selection criteria on the website our search was narrowed down to three mattresses. We then visited a local mattress store where we tried several different firm mattresses to determine our final selection.

This is the second one I purchased. It is a great mattress. My husband likes to sleep on the hard floor and this is a close as we can get. The cushioning is great for people who run hot and don’t like the gels and tempurpedic foams that absorb heat. Best of all is you can flip it. I don’t care what the industry says, it makes a difference. Over all, we are VERY happy!

The perfect mattress we were hoping for. 5 star quality and comfort. Highly recommend the mattress and US-Mattress. Purchase was simple and the service was 5 stars as well.

My husband I requested an extra firm mattress and that is exactly what we received and we couldn't be happier. The Customer Service people are top-notch and keep your appraised of all aspects of manufacturing and delivering regarding your mattress and boxspring. Great company providing great mattresses at what we considered a great price.

Perfect

I was looking for a firm mattress, after traveling in China where the beds are extremely firm and I had great nights' sleep. This mattress is great, I sleep well again and wake up without any back aches.
You think you want a soft mattress, but your body doesn't.

A tad firmer then I had anticipated but very sleepable no illeffects so far,wake up well rested.Now longevity will be the question

I love the fact that the mattress is double sided but it is too firm.

This mattress is so comfortable . I am so very happy with my purchase. I wish I had done this years ago.

We have been looking for a "normal" mattress that can be flipped. Firm yet soft enough for comfort. Our last firm mattress was over 20yrs old and was perfect interior just the cloth wore a touch thin. I found the perfect replacement. We were not disappointed with the Sapphire Suite! Do you want to try before you buy, go stay at the Hampton Inn. It is firm but soft enough for a great night sleep! The difference between is just the extras you can purchase here.

Felt like forever waiting on them, but I no longer have to sleep on a miserable air mattress. I bought one of these for me and one for my child. We both like them, they are VERY firm- slightly softer than floor. I bought the Corsicana for my husband, and I think this Serta is firmer of the two. Mattresses did not require as much out gassing as expected. There is a tag at one end that tells you when you should flip it. Took at least 3 weeks from time of order to receiving them. Happy so far.

Like others have said, it's difficult to find a mattress that you can flip to extend the life of you mattress. This mattress was delivered and set up, and my old mattress was hauled away without a hitch. I also liked the option of not having to buy a new box spring. Great value for an excellent nights sleep. Not too firm, not too soft, just right!

As we slowly sank into our 7 year old foam mattress (we took pictures when we replaced it and were shocked by the indentations left on each side of the bed), we were looking to go back to a good old spring mattress. This is a bit of a shock at first because it is so firm. But my husband absolutely loves it and our back aches have ended. How well did we like it?....we bought a queen to replace the bed in our spare bedroom and another king like ours to send to our kids.

My wife and I have had this mattress for two weeks and we both like how it feels. It may seem too firm at first but after a couple of nights, it feels very comfortable.

We have had this mattress for over six months now. Initially it seemed too hard -- firmer than expected-- and we were disappointed. However, after a week or so we felt so much more rested! We have not had a really good mattress before. Now, we love this mattress. Also, all aspects of ordering, communication, fast delivery and set up were perfect. I'm about to order another mattress from US-Mattress.com

I really love my new mattress with all the support that I get. I've had this mattress for about two weeks and it does not disappoint. I'm really loving my mattress and would suggest getting one if you need ultra support for your back.

I found this website as a trusted site. I received the mattress that was ordered and the mattress was to be delivered on Thursday but didn't receive it until Friday but was called on Thursday to explain.

We were looking for an excellent quality firm mattress which, like mattresses of old, was double-sided and therefore "flippable". This appears to be the same mattress that is sold By Hilton Hotels but for several hundred dollars less. I was a bit apprehensive about buying a mattress sight unseen, but I am very pleased with our choice. The quality is excellent, very firm and appears well made. Delivery was within 3 weeks; setup and old mattress removal was done seamlessly.

Thank you for providing this double-sided firm perfect sleeper mattress. It meets our needs precisely!

Love the new mattress, US Mattress was an easy transaction. Love the fact that we can flip the mattress and have done so already. Firm as the ground we walk on just as advertised. Wish the manufacturers would go back to flippable mattress on all products they offer, and put the handles on the sides of the larger mattress's. I will refer all comers to the mattress we bought as well as US Mattress. I will never shop Department store nor Sleep Shop again. "What is your price point?" Oh please!

I purchased this mattress the first of February and have waited till now to write a review. The mattress is the best thing I have done for my self in a long time. It sleeps great if you need a very firm mattress this is the one for you. It took about a week for me to get use to the firmness but it is exactly what I wanted and needed. I feel great sleeping on this mattress. I am a tall (6'3") and big (over 250lb.) man and the mattress I had before I bought from antother store was a peice of junk. The box spring I bought from U.S. Mattress was the two peice and it seems to be holding up very well. I can recommend both mattress and foundation if firmness is what you need. The order and delivery process went pretty well. The delivery was a little slow for me but o.k. The quality of this set is 100% better than the one I had before. Thanks U.S. Mattress!!!

u.s mattress had to make our new bed but it was worth the wait. It is impossible to find a mattress that you can flip and turn in our area and we were tired of buying mattresses that sagged and stretched over time. It is firm and comfortable and we love it.

Purchased for friend who underwent back surgery last year and needed a new mattress. She tried mattresses in store and not one firm enough for her. Mind you there was only one mattress store in her small town. She received 4 weeks after order was placed.Delivery service did a great job. I ordered "white glove service". Communication online could have been better. My friend said this is the firmest mattress she has ever tried. Almost too firm. She is going to try putting a topper on the top. She said the quilting was beautiful. She likes it and hopes that this will work out after getting a topper on it.

It is firm, but the foam padding makes it comfortable enough so I got a good nights sleep the first night. The only thing that concerns me is that there is a definite 'depression' in the middle of the mattress where my body weight (180 pounds) is centered. I believe this is the foam padding that is 'depressed', most likely not the mattress...time will tell. Make sure when you buy your sheets the sheet package says the fitted bottom sheet is at least 14 in deep. Overall I do like the mattress, it is firm, but easy to get a comfortable night sleep very quickly...what more can you ask? Make sure you stick to the rotation/flipping schedule. Also make sure you get the correct box foundation, I didn't...I got the regular box (9 in) ....wish I got the low profile box (6 in) because my bed is too high now!

I have delayed a review of this product as I don't think you can give a good review without owning a mattress for a few months. I am only giving this mattress a four star and I may be back at a later date to update my review again. I received this mattress in early June and was very impressed with the overall look and feel of this mattress. It was very firm without being uncomfortably very firm and for the first time I didn't wake up in the morning with back issues as I had with my previous mattress. After sleeping on this mattress for 5 months because we were gone a month during the summer I am already starting to see a body indentation in this mattress. We have rotated the mattress once as is indicated you must do on the tags on the corners of the mattress and each area that has been slept on is showing body indentations. For this reason I am becoming concerned as to the quality of overall support of the spring foundation of this mattress. My husband and I both weigh about 185 lbs. each but even still a mattress with a 2.5 hardness rating shouldn't be starting to show indentations in 3 months with every rotation. For this reason I have serious concerns as to how well this mattress is going to continue to deliver a good nights sleep. I would be interested to hear if other people that have purchased this mattress are experiencing the same problem. I may upgrade my star review at a later date if I see no further problems with surface support.

Love the quality of this mattress! So worth the money and the delivery guys were awesome!!

I am absolutely thrilled with our new OLD STYLE mattress. It has the comfort we both like in a firm mattress & the ease to FLIP it when necessary to keep it from wearing out in our usual sleeping spots. We searched online & say many options (most of them cheaper) but did not offer the ability to FLIP their mattress. So to us our $$ was better spent as an investment in a LONG LIFE mattress that US-MATTRESS offered!

The mattress was delivered within two weeks of ordering. They set up the bed and took all trash away. The firm mattress is just right for us, firm but not too hard. We love our new mattress and are getting great nights sleep. My back feels great after a nights sleep, and the mattress should last for many years with the option to flip the mattress every few months.

I had never ordered a mattress online and was very hesitant to do so. My husband and I live quite a distance from a town that sells mattresses and the ease of buying a mattress online and having it delivered and setup ended up being too tempting to resist. I scoured many websites selling mattresses and learned as much as I could about them. I'd read about the Serta Perfect Sleeper SAPPHIRE mattress several months ago. It was at the top of a list of mattresses rated by consumers and the "sapphire" part stuck in my brain. I didn't tell my husband I was buying a new mattress and kept my fingers crossed that my surprise didn't backfire. We've been richly rewarded by the experience!! The mattress arrived within the quoted timeframe and was delivered by a very nice man. I was contacted well in advance and the entire process was a breeze from start to finish. The mattress is DIVINE! I had serious low back pain that caused me to be unable to stand up straight or walk without each step hurting. I never imagined that a mattress change would make any difference with my skeletal system but it certainly has. After ONE night of sleeping on the new firm mattress, I rolled out of bed with negligible pain. My husband is equally happy with the mattress and comments every night on how comfortable it is. We have 6 dogs (none over 35 pounds and 2 who weigh 5 pounds) and when I take a nap during the day, everyone is on board. The mattress is firm enough to assure that I'm not awakened if anyone changes position. And the mattress is TWO-SIDED and I am quite happy about that as well. Our last mattress could not be turned over and costs as much as the Sapphire. I hope we never have to buy another mattress but if we do, I'll be looking for the same mattress from U.S. Mattress! I don't drop 5 star reviews very often. This company and the mattress we bought from them BOTH deserve 5 stars! AND the delivery man was a doll. Very polite and personable.

Custom made, this mattress is wonderful. No doubt, it's quality will last us 50-something year olds the rest of our lives. The bed frame is a sturdy, and is the perfect height. The box spring was a bit squished on one corner, but not enough to send back and wait on a replacement. We were way too ready to be sleeping on a slice of Heaven. Best $1000 purchase we ever made!

I have always loved the Serta Perfect Sleeper. The on-line shopping experience was smooth; delivery process friendly and excellent. Have referred others

The experience was great . Good discussions on phone before purchase. Delivery fallow up for day of delivery was very good. But best of all this is the best mattress we have had in 50 years of our marriage. We sleep better now than we have for years. And it can be flipped with direction right on the mattress on how and when to flip it. Thank again. Jack and Judy

Coming from memory foam which does not bounce, this was not a good feel for me. I am used to a more plush firm (plush top layer with firm core), this is a firm firm (hard and bouncy). I gave it two stars because it is flippable which helps to preserve the mattress. I am replacing it with a hybrid mattress (memory foam top and coil core) in hopes that I get the plush firmness I desire.

Product is as stated....we got the firm and it is firm....husband says it has helped his back....It is a bit too firm for me so we got a mattress topper which has helped. Would definitely buy from US Mattress again.

My husband has back problems and needs the firm support. We previously had a serta mattress and were very happy with it. This mattress has exceeded our expectations and we are thrilled that it is flippable for longer wear.

I'm 5'10", 230 lbs. My wife is 5"8", 170 lbs. We bought a king size Serta Perfect Sleeper Sapphire Suite Double Sided Firm Mattress to replace a premium Simmons Beautyrest pillow top mattress that had become lumpy and "trenched" after seven years. The mattress was ordered on 6/11/15 and delivered on 7/7/15. Delivery had been delayed a few days because of the 4th. of July weekend - no big deal. Delivery personnel were polite and efficient, and even loaded to old mattress on my truck for me so I could haul it to the dump. The first night on the new Serta had us thinking "Uh-Oh, did we make a mistake. This thing is REALLY firm." Now, at the end of our first week on the new mattress we're getting the best night's sleep we'd had in years. No more tossing and turning. No more slight back ache in the morning. We happy campers. and really like this mattress. On thing we observed right off is that the Serta is noticeably cooler sleeping than the old pillow top.

I was worried about buying online, but it was an excellent experience. The people at US Mattress were very helpful. After describing that I wanted a old fashioned reversible , firm mattress that did not have foam , they recommended the Serta Perfect Sleeper Sapphire Suite Double Sided Firm Mattress. It is everything that I was looking for in a Mattress. It was delivered on time and the hauling men helped set it up and removed the packing. Thank you US Mattress! !!!!

Never thought I would purchase a mattress online but traditional stores do not offer double sided mattresses. This is a great mattress I highly recommend it!

Faster than what they said .and we got our double sided mattress..

I am very pleased with my king set so far. It is very firm as I wanted. I went with the low profile box spring which was a good choice as the bed is still quite high up. The king box spring does come in two pieces fyi.

Love our new mattress. Just right firmness and customer service helped us find it.